Job Description

About Us

At Hiya, we're making calls safe, useful, and human again.

Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including AT&T, Samsung, British Telecom EE, Rogers, MasOrange, Bell Canada, and Virgin Media O2, we're not just stopping bad actors—we're helping people feel confident about picking up the phone again.

This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today—you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again.

About the Role

This French-speaking SDR role exists to create qualified pipeline within targeted accounts across the French market through highly personalized, strategic outbound prospecting. As Hiya invests in expanding our outbound motion across Europe, this role will own the full prospecting cycle—from researching ICP-aligned accounts to conducting meaningful discovery conversations that uncover trust, call performance, and brand experience challenges businesses face today.

You'll operate with high autonomy in how you research accounts, prioritize outreach, and personalize messaging—while partnering closely with Account Executives on territory planning and opportunity handoff. Success in this role requires combining curiosity, resilience, and strong conversational intelligence to cut through noise, build credibility quickly, and position Hiya's solutions around real business pain. This isn't just about hitting activity metrics—it's about creating genuine value in early-stage conversations that set the stage for long-term customer relationships. Over time, strong performance opens clear pathways into Account Executive roles or broader go-to-market functions as Hiya scales across EMEA.

What You'll Do

• Own end-to-end outbound prospecting across the French market, including account research, multi-channel outreach execution (calling-first), and qualification of high-potential opportunities using current state qualification (CSQ) methodologies

• Conduct discovery conversations that uncover business pain tied to call trust, answer rates, spam labeling, customer experience, and brand reputation—connecting those challenges to Hiya's value propositions

• Build and manage a healthy pipeline of qualified opportunities by executing 50+ daily touchpoints (calls, emails, LinkedIn messages) within ICP-aligned accounts, using intent data and engagement signals to prioritize effectively

• Partner with Account Executives on territory planning, account strategy, and seamless opportunity handoff—ensuring high-quality transitions that set deals up for success

• Maintain rigorous Salesforce hygiene, follow MQL processes consistently, and deliver reliable activity reporting that supports pipeline forecasting and go-to-market planning

• Contribute to messaging refinement, outbound experimentation, and process improvement by sharing market insights, testing new tactics, and collaborating with Marketing and Enablement on campaign effectiveness

• Develop deep product, competitor, and market knowledge through continuous learning—positioning yourself as a credible voice on Hiya's solutions and the challenges our customers face

What Success Looks Like

• Consistently achieve or exceed monthly and quarterly targets for Meetings Attended and Stage 1 Opportunities, demonstrating reliable execution and strong pipeline contribution that supports Hiya's revenue growth objectives

• Build trust and credibility with Account Executives, Marketing, and Enablement through high-quality discovery, effective collaboration, and thoughtful feedback—becoming a go-to partner for outbound strategy and execution

• Strengthen Hiya's market position in France by refining outreach messaging, improving conversion rates, and sharing insights that inform broader go-to-market strategy across EMEA

What We're Looking For

Required:

• Native or fluent French and English language proficiency

• Proven outbound prospecting experience in a SaaS or B2B technology environment, with demonstrated success conducting cold outreach and qualifying opportunities

• Strong verbal communication and cold-calling capability, with comfort handling objections and navigating resistance professionally

• Experience conducting structured discovery conversations that uncover business pain and connect it to value

• Demonstrated resilience, coachability, and accountability in performance-driven sales environments

• Consistent organizational habits and CRM hygiene (Salesforce or equivalent)

• Ability to work from our London office a minimum of 3 days per week (Tuesday–Thursday)

Preferred:

• Experience selling into French-speaking markets with knowledge of local business culture and buying behaviors

• Familiarity with sales tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Gong, or intent platforms

• Background in telecom, cybersecurity, or related B2B technology environments

Working style:

• Goal-oriented and self-motivated, thriving in environments where performance is measured and targets are clear

• Comfortable with accountability, feedback, and continuous improvement

• Collaborative and team-oriented, with a "get it done" attitude

More Details

When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately

• Status: Full-time

• Type: Hybrid (3x week from office; Tue/Wed/Thu)

• Location: London (W1F 8WE)

• Department: Marketing

• Reports to: SDR Manager

• Direct Reports: No

• Travel required: Travel required up to 10% (may include travel for event support)

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!