Trusted Shops

Sales Development Representative (f/m/d)

Trusted Shops  •  Köln, DE (Hybrid)  •  5 days ago
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Job Description

Grow with Purpose. Thrive with TRSTD.

At Trusted Shops, we build the trust infrastructure of the digital world. More than 30,000 businesses across Europe use our SaaS solutions to create transparency, reduce uncertainty, and achieve sustainable growth. With 56 million users, we are building Europe’s leading Community of Trust

For our growing Enterprise business, we are rethinking Sales Development: more strategic, data-driven, and AI-powered This is not a traditional SDR role focused on volume. It is a modern, impact-driven sales role centered on strategic prospecting with high relevance and long-term business impact.

Your Impact

At the core of this role is building a high-quality enterprise pipeline and developing new entry points into complex organizations. Together with Sales, Marketing, and our AI team, you will create scalable outbound strategies for sustainable growth.

  • Build strategic pipeline: Identify and develop enterprise opportunities (companies with €1bn+ revenue) across industries such as E-Commerce, Retail, Automotive, Banking, Insurance, and Energy.

  • Leverage AI effectively: Use AI-powered tools, workflows, and data models to make prospecting, personalization, and outreach more efficient, targeted, and relevant.

  • Engage decision-makers: Build relationships with stakeholders across Marketing, CX, CRM, Digital, and E-Commerce — from operational teams up to C-level executives.

  • Understand and qualify needs: Through strategic discovery conversations, identify challenges, priorities, and opportunities for long-term collaboration.

  • Shape collaboration: Work closely with Sales, Marketing, and the AI team to continuously improve outbound strategies and scale successful approaches.

Requirements

  • Experience in B2B outbound: Experience in Sales Development, Business Development, or B2B Sales, ideally in a SaaS or digital environment.

  • Analytical mindset: You recognize patterns, work with data, and translate insights into relevant business opportunities.

  • Tool & AI affinity: Confident in using AI tools such as ChatGPT, Claude, or Copilot, with a strong interest in applying new technologies effectively in a sales context. Experience with CRM systems (ideally Salesforce) as well as common sales and prospecting tools.

  • Strong communication skills: You lead structured and confident conversations with senior stakeholders and build trust through relevance and substance.

  • Ownership mindset: High level of accountability, willingness to learn, and the ambition to continuously improve processes and results.

  • Language skills: Fluent German (written and spoken) and good English skills.

What we offer you

  • Hybrid work:Combine fixed office days (2 days / week) with flexible remote work.

  • Academy Onboarding: 4-weeks onboardingtogether with all new starters in Sales, Customer Success, and Account Management.

  • Workation:Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway

  • Permanent contract with Europe's trusted brand.

  • 28 vacation days + 2.5 additional days off at Christmas, New Year's Eve and Carnival.

  • Buddy program: An experienced trustee is at your side.

  • Learning & Development: Individual training opportunities.

  • Events: Team Events, Unit Events, etc.

  • Health Pass: Earn an additional vacation day by actively participating in free online and offline sports, fitness and health courses.

Onboarding & Growth

At Trusted Shops, you’ll kick off your journey with an onboarding experience designed to spark confidence, connection, and real momentum. It all begins with Culture & Value Week: an energizing in-office start where you learn, collaborate, and experience our values firsthand.  

The first four onboarding weeks give you everything you need to thrive, from tools and workflows to our Trusted Shops’ mindset. With ongoing support from local champions, enablement specialist, regular feedback, and a global onboarding group, you quickly build the skills and network that power your growth. 

BUILD A COMMUNITY OF TRUST WITH US - #cometotr ust

Not sure if you are what we are looking for? Apply! ​

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.

Trusted Shops

About Trusted Shops

The European trust brand.

It‘s all about trust

We dream of a digital world we can trust. That’s why Trusted Shops has been working hard since its founding in 1999: to ensure that we can all make the best possible decisions in an increasingly digital world. We started with our Trustmark including Buyer Protection for more orientation and real security when shopping online. Today, our feedback system brings real transparency to all digital sectors, far beyond just e-commerce, and we offer online shops legal services, ranging from protections against Abmahnungen (German legal warnings) to data privacy solutions.

One team of experts, all liberties of work

The most important value in our company is trust. Of course, this also means that we trust each other and treat each other kindly. We, as a team of over 700 colleagues, strive for a common result: to make our customers, partners, and colleagues happy. To achieve this, we work together with passion and dedication – and a lot of joy. We aim to be successful together, pursue our goals with a results-oriented approach, and foster a company culture where we all feel comfortable and can grow. With our hybrid work culture we combine the best of both worlds: The individual flexibility of remote work and valuable face-to-face time with your colleagues on site.

Trusted Shops connects people, brands, and organizations. Get connected with us and use your skills to make the world a better place.

Are you interested in working for Trusted Shops?

https://careers.trustedshops.com/

Imprint: https://business.trustedshops.com/consent

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Köln, DE
Year Founded
1999
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