Black Pen Recruitment

Sales Development Representative (BPO)

Black Pen Recruitment  •  Durban, ZA (Onsite)  •  1 hour ago
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Job Description

Client Overview

Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably.


About the Role

The ideal candidate is a commercially driven Sales Development Representative who excels at building high- quality sales pipelines. They will identify and prioritise relevant target accounts, engage decision-makers through focused outbound outreach, and qualify prospects thoroughly to ensure every meeting booked has genuine commercial value. Their ability to create meaningful conversations and convert interest into qualified opportunities will directly support client growth and the continued success of our client.


Requirements

  • Fluent in German (C1 level or higher)
  • At least 2 years of experience in Sales Development, preferably in the SaaS industry
  • Proven track record of generating new business and exceeding sales targets
  • Strong communication skills, both written and verbal
  • Ability to work effectively in a team-oriented, fast-paced environment
  • Experience with CRM systems and sales automation tools
  • Strong focus on customer needs and the ability to sell solutions that deliver real value
  • Self-motivated, with the ability to plan independently and set priorities
    

Key Responsibilities

  • Lead generation and qualification: Identifying and developing potential customers through targeted prospecting and lead qualification.
  • Customer acquisition: Executing outbound campaigns (phone, email, social media) to increase brand awareness and generate sales opportunities.
  • Needs analysis: Conducting detailed needs analyses to understand the requirements of potential customers and offer tailored solutions.
  • Collaboration with the sales team: Working closely with our clients' Account Executives to ensure that leads are effectively followed up and developed into successful closes.
  • CRM management: Ensuring accurate and up-to-date data maintenance in our Customer Relationship
  • Management (CRM) system.
  • Market monitoring: Observing market trends and competitors in order to continuously adapt and improve sales strategies.
  • Reporting and analysis: Preparing regular reports on sales activities and analysing sales performance to identify opportunities for improvement.
    

    What is offered
    
  • A challenging and rewarding role in a fast-growing company
  • The opportunity to develop your career in an innovative and supportive environment
  • A competitive salary package including performance-based bonuses
  • Opportunities for professional training and development
  • A committed and passionate team that upholds values such as innovation, integrity, and teamwork
Black Pen Recruitment

About Black Pen Recruitment

Black Pen Recruitment is the leading recruitment agency in fintech and cryptocurrency across Africa. From our headquarters in Cape Town, South Africa, we've been at the forefront of specialised recruitment since 2012, carving out a distinct niche in the landscape of financial technology. Our success story is rooted in our ability to identify top-tier talent and match them with leading companies in the industry. With over 180 clients worldwide and over 120,000 candidates in our database, we've built partnerships with Startups, Scale-ups, SMEs, and Corporates, driving growth and innovation every step of the way. We have also expanded our reach into key sectors including e-Commerce, Digital Banking, SaaS, Tech, and Travel/Tourism.

Black Pen Recruitment stands as a dedicated partner in growing your team, with over a decade of experience. Driven by a vision to bridge the gap between talent and opportunity in the growing fintech and cryptocurrency sectors, we've built a formidable team of internationally trained recruiters who share a passion for excellence and dedication. With a strategic presence in Malta, we have established a global footprint, nurturing relationships with clients worldwide. Our journey has been defined by navigating the frontier of finance and technology, driving excellence in every partnership we forge.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Cape Town, ZA
Year Founded
2012
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