Job Description
Sales Development Representative
Department: Sales
Employment Type: Full Time
Location: Melbourne or Sydney
Reporting To: Sales Development Manager
Join us in making the work a better place to work...
At Reward Gateway, our mission is simple: to make the world a better place to work.
We partner with organisations across Australia and around the world to help create workplaces where people feel recognised, connected and supported through employee engagement, reward, recognition and wellbeing solutions.
As a Sales Development Representative, you’ll play an important role in introducing prospective customers to Reward Gateway. You’ll build relationships with HR and People leaders; understand the challenges they’re looking to solve and create meaningful opportunities for our Sales team.
If you’re curious, motivated by learning, enjoy connecting with people and are looking to build a long-term career in SaaS, we’d love to hear from you.
Why join Reward Gateway?
At Reward Gateway, we believe great careers are built through learning, coaching and opportunity.
As part of our Sales Development team, you’ll receive structured onboarding, regular coaching and ongoing development through our internal SDR Academy, a programme designed to help you continuously develop your commercial and sales skills.
Whether your future interests lie in Account Executive, Customer Success, Sales Leadership or another commercial pathway, you’ll have access to the support, learning and opportunities to continue growing your career.
You’ll join a collaborative team that celebrates success, shares knowledge and is committed to helping each other perform at our best.
What's in it for you?
🚀 Career growth, your way
Access to Elev8 high-performance programs and tailored L&D initiatives.
📚 Always learning
Professional development books, e-books, and podcasts to keep you growing.
🌴 35 days per year annual leave (inclusive of public holidays). Option to purchase up to an additional 5 days per year through our holiday trading programme
💆♀️ $750 annual wellbeing allowance
Invest in your health, fitness, and wellness - your way.
🧠 Unmind membership
Access therapy, coaching, and proactive wellbeing support for both your personal and professional life.
🏅 Appreci8 rewards
Gain monetary recognition for doing an excellent job.
🎉 Moments That Matter
Celebrate key life milestones with bonus payments.
🛍️ Big-brand discounts
Enjoy huge annual savings across hundreds of retail, hospitality, travel, and lifestyle brands for you, your friends, and your family.
Key Responsibilities
You’ll play a key role in creating new business opportunities across Australia and New Zealand by building relationships with HR and People leaders.
Your responsibilities will include:
· Building relationships with prospective customers through phone, email, LinkedIn, events and other outreach channels.
· Researching organisations to understand their business priorities and people challenges.
· Conducting thoughtful discovery conversations to identify opportunities where Reward Gateway can add value.
· Qualifying opportunities and scheduling meetings for our Account Executives.
· Working closely with Marketing and Sales on campaigns, events and inbound enquiries.
· Maintaining accurate customer information and activity within Salesforce.
· Developing a strong understanding of Reward Gateway’s products, customers and the HR technology landscape.
· Contributing to a collaborative, supportive and high-performing team culture.
Continuously developing your skills through coaching, feedback and SDR Academy.
About you
We’re looking for someone who is excited to learn, enjoys building relationships and is motivated by achieving meaningful goals.
You’ll likely thrive in this role if you:
· Enjoy speaking with people and building relationships.
· Are naturally curious and ask thoughtful questions.
· Learn quickly and actively seek feedback.
· Take ownership of your work and demonstrate a strong work ethic.
· Are resilient and remain positive when faced with challenges.
· Enjoy working collaboratively while taking responsibility for your own success.
· Are activity driven and motivated to succeed
· Are motivated by continuous improvement and personal development.
Experience in Sales Development, Business Development, Recruitment, Customer Success or another customer-facing role is beneficial, but not essential.
Most importantly, we’re looking for people with the right attitude, curiosity and willingness to learn.
What success looks like
During your first few months, you’ll focus on learning our customers, products, sales methodology and outbound approach while building confidence through structured coaching and support.
As you become established in the role, success will include:
· Consistently creating high-quality sales opportunities.
· Contributing towards seasonal pipeline targets.
· Building trusted relationships with prospective customers and internal stakeholders.
· Maintaining high standards of CRM accuracy and sales discipline.
· Continuing to develop your commercial and sales capability.
Qualities we value
The people who thrive in our team often demonstrate:
· Coachability
· Curiosity
· Strong work ethic
· Commercial thinking
· A track record of achievement in work, study, sport or other meaningful pursuits
We value potential just as much as previous experience and are committed to supporting your ongoing development.
What you'll receive
· Competitive base salary of $80,000–$85,000 + Superannuation
· OTE of $105,000+
Diversity, Equity & Inclusion
Reward Gateway is committed to creating an inclusive workplace where everyone feels they belong.
We know that people from underrepresented groups are sometimes less likely to apply unless they meet every requirement. If you’re excited by this opportunity but don’t tick every box, we’d still encourage you to apply. We value diverse perspectives, experiences and ways of thinking because they help us build better teams and better outcomes for our customers.
Ready to apply?
If you’re looking to develop your career with a purpose-led technology company that values learning, collaboration and growth, we’d love to hear from you.
