Job Description

Enterprise AI is moving from pilots to production, and the constraint is no longer the model — it's the data. Agents are only as good as what they can sense, trust, and act on in the moment, and real-time, event-driven data is becoming the foundation every serious AI system runs on.

Solace is the leading platform for the enterprise AI era. Established enterprises worldwide — including RBC Capital Markets, Bosch, Heineken, PSA Singapore, United Airlines, Schwarz Group, and hundreds more — have built their business around Solace to enable intelligent, real-time experiences, modernize their application and integration landscape, and create seamless digital journeys for their customers, partners, and employees.

So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology—and your work!

We are currently looking to hire a passionate and goal-oriented individual for a Sales Development Representative role who will join our fast-growing SDR team in North America! Successful candidates will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This position will be based out of our NYC office.

A Bit about You:

• Tenacious: you have passion and grit and know how to stay focused
• Quick learner: you can recognize challenges and learn the behaviors and skills needed to overcome them
• Creative: you can apply professional judgment to resolve complex issues in a unique way
• Tech-savvy: you embrace technology and incorporate it into your daily workflow
• An excellent communicator: both verbally and written
• Collaborative: you’re a team player who knows how to work with other business partners to achieve your goals
• Motivated: the role has a highly competitive salary and commission plan!
• Career oriented: you are excited to be promoted and build a career in tech sales

The Cool Stuff You’ll Do:

• Learn about Solace’s products, services, and value proposition/positioning
• Generate sales ready opportunities to drive pipeline growth by achieving/exceeding monthly quotas
• Outbound prospecting via Cold Calling, LinkedIn Sales Nav, Email and others
• Inbound prospecting through Field and Digital Marketing campaigns
• Work closely with Account Executives and Sales Management to develop targeted lists, call strategies, and messaging to generate pipeline
• Source highly qualified opportunities for Account Executives through proactive outreach to specific assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans
• Work autonomously to research accounts, identify key champions, and uncover business problems within large enterprises

What You’ll Bring to the Role

• Cold calling and strategic prospecting previous experience is highly preferred
• Excellent written and oral communication skills
• Ability to multitask, prioritize, and manage time effectively
• Persistent in a professional manner
• Highly-motivated and driven individual who thrives working toward monthly and quarterly quotas
• Teamwork mentality and ability to work in a fast-paced collaborative environment
• CRM experience is a plus
• Excited to learn about technology and innovation
• Capable to navigate systems and execute actionable tasks with prospecting tools
• A Bachelor's degree or equivalent work experience specifically in sales or tech industries is preferred

Why You’ll Want to Join Us at Solace

• We have an awesome team! You’ll get to work with some of the smartest individuals in the business
• We believe in work-life balance and believe it’s important to love what you do
• We have adopted a hybrid work model to create an inclusive working environment for everyone
• Our training programs are top-notch (LinkedIn Learning, Mentorship program, Solace Academy)
• We like to brag about our https://solace.com/company/customers/!
• 
  We are social – we like to keep things simple and fun!

At Solace, we are committed to a fair, inclusive, and transparent recruitment process.
To help identify candidates whose qualifications best align with the role, we use artificial intelligence (AI) tools during the initial stage of resume screening. These tools compare submitted resumes to the job description, focusing on education, experience, and skills.

Importantly, all decisions beyond this initial screening—including interviews and final hiring—are made by our human recruitment team. AI is never used to make final hiring decisions.

Let’s Talk

Not sure you meet every requirement? That’s okay — we’re more interested in your potential and passion. If this role excites you, we’d love to hear from you.

Need accommodations during the hiring process? Just let us know — we’re here to support you.

Thanks to everyone who applies! While we wish we could connect with every candidate, only those selected to move forward will be contacted.

At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us!

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