Job Title: Sales Development Representative
Reporting To: SDR Lead
Location: Bournemouth / Hybrid Working
Job Type: Full Time 37.5 hours a week
Our Purpose:
Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it.
We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.
About the role:
This role involves booking demonstrations with inbound and outbound prospects within the care sector, as well as responding to queries across multiple platforms including Intercom, phone, and email. You will support the sales team by managing schedules and coordinating appointments.
You will also carry out market research, identify trends, and report insights back to the wider sales team.
The role includes data entry and CRM management, ensuring records are accurate and up to date through regular data cleansing. You will be part of the wider commercial team, collaborating with Marketing, Sales, and Product.
The role and your responsibilities:
Outbound calling to new potential prospects each day, with the aim of booking 1–2 smaller prospects daily
Handling a high volume of inbound enquiries via phone, email, and website, and booking demonstrations where appropriate
Qualifying prospect data before scheduling demonstrations
Working towards individual targets set by your manager, while contributing to overall team performance
Speaking with prospects across phone, Intercom, and email, demonstrating a strong understanding of the platform
Attending both in-person and virtual training sessions delivered by your manager and wider team
Keeping all tasks and administration up to date within HubSpot, maintaining clean and accurate data
Working cross-functionally with implementation, customer success, and finance teams to deliver a high-quality customer experience
Taking ownership of projects assigned by your manager or wider team, and delivering them to agreed deadlines
Required experience:
A minimum of 1 year’s experience in outbound sales (B2B or B2C)
Experience using HubSpot CRM is preferable
Results-driven, ambitious, and confident
Excellent written and verbal communication skills
Willingness to learn, with a methodical and organised approach and strong attention to detail
A consistent and proven background in sales
Nourish Benefits:
25 days basic annual leave, plus Bank Holidays
In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays.
Extra paid day off for your birthday
Paid days off for volunteering opportunities
Private Medical Insurance
Pension
Referral Bonus
Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP
Counselling and support
Variable impact workouts.
Wellbeing videos including prompts for healthy behaviours
Wellbeing, care and compassion leave policies
Cycle to Work Scheme
Career Development opportunities and regular reviews
Recognition and Rewards
Social Events throughout the year
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.
Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.
The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
Nourish is the leading digital social care records platform, suitable for a wide variety of care and support types for services supporting less than 5 people up to services supporting more than 10,000 people. Nourish is used by 350,000 carers every day to support 400,000 people within residential, nursing, learning disabilities, domiciliary care, dementia, supported living and other care and support settings.
The Nourish platform is flexible and configurable to retain what’s important and unique about your care service. With Nourish, care and support teams can plan, record and coordinate care via the desktop app and on the go using the mobile app. With powerful built-in features such as reporting and analytics, custom interactions and personalised timelines, everyone within the circle of care is continually informed, giving more time for face-to-face, person-centred care. Intuitive and easy to use, Nourish is designed with care teams in mind. Nourish empowers care and support services to deliver exceptional care outcomes.
Nourish are proud to be on the NHS England Assured Solutions List for Digital Social Care Records.
The Nourish Partnership Programme works with a multitude of integration solutions that prioritise outcomes for the people you support in order to enhance the care you provide. Nourish has a suite of integration partners to choose from depending on the needs of your care service, giving you the autonomy to choose the partner that is most suited to you. By integrating other systems with Nourish, it acts as a central hub where all systems seamlessly communicate with each other, providing care teams with rich and up-to-date information at their fingertips.
If you would like to find out more about digital care management visit www.nourishcare.com email hello@nourishcare.com or call 023 8000 2288.
