Job Description

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, BugSnag Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

Sales Development Representative

• Be a part of a high energy, collaborative environment. Throughout your SDR tenure, you’ll work directly with Account Executives and Sales Managers to strategize on targeted outreach and to gain exposure to the entire sales cycle.
• Extensive tech stack at your fingertips – Salesforce, Outreach, Gong, Linkedin Sales Navigator, 6sense and more!
• Follow up on inbound leads and run targeted ABX campaigns to generate pipeline for the sales team – for both net new and existing customers.

The Sales Development Representative (SDR) position at SmartBear offers a great opportunity to rapidly advance your sales career at a cutting-edge tech company headquartered in Somerville, MA. At SmartBear, we know that the key to success is a high-performing sales team. That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities. We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 18 months!
As an SDR in the Galway office, you’ll have the opportunity to be a part of a world-class sales team. This team is both highly competitive, collaborative and demands quality work at every level. Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program. The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear.
About the role
As a Sales Development Representative you will:

• Work to qualify inbound and outbound leads via phone, email, LinkedIn and chat
• Conduct high volume outreach (100+ activities per day)
• Execute on marketing campaigns to drive opportunities
• Collaborate with your team, manager, and Account Executives to generate targeted outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills

We are looking for you if you have:

• 1-2 years in a customer-facing role
• Strong communication skills
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Galway, Ireland office.

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. 
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.