Job Description

Title: Sales Development Representative
About Connecteam

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

About the role

- This is an inbound Sales Development Representative role focused on engaging leads who have signed up for a free trial with Connecteam.

- The main goal of the role is to connect with inbound leads, qualify their needs, and book demos for the Account Executive team.

- You will play a key role in creating a strong first impression for prospects, understanding their business needs, and helping move opportunities through the pipeline.

- This is a fast-paced role that requires strong communication skills, curiosity, adaptability, and a drive to succeed.

- If you enjoy speaking with prospects, qualifying opportunities, and helping drive pipeline growth, this role is for you.

Requirements

• 1+ years of SDR/BDR experience in SaaS or tech sales
• Tech-savvy with fast onboarding capability
• Energetic, driven, and ready to grow into an AE role
• Strong objection handling and demo confirmation discipline
• Independent and curious to learn

• The SDR role will be calling leads who signed up for a free trial with Connecteam
• The SDR will be responsible for identifying and qualifying sales opportunities in the North America region
• Supporting the pipeline growth for the Account Executive team
• Daily tasks will include engaging with inbound prospects, initiating outreach through multiple channels, setting up and leading discovery calls, and managing lead follow-up
• The SDR will work closely with the sales team to ensure a smooth handoff and alignment on ideal customer profiles and messaging

What makes this role unique

• Opportunity to help build processes and playbooks
• Fast learning environment with high visibility
• Strong growth path

Joining Connecteam Is The Smart Move:

• We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
• We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
• We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
• We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family!
• Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.

Together we will shape the future of work!

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