Job Description

Job Title: Design Associate (In-Home Sales)
Company: Floor Coverings International
Location: Spokane, WA & North Idaho
Job Type: Full-Time
Compensation: Base + Commission + Performance Bonuses
Report To: Sales Manager / Franchise Owner
About Floor Coverings InternationalFloor Coverings International is the #1 in-home flooring brand in North America. We provide a high-touch, convenient, and personalized flooring experience that brings the showroom directly to the customer’s door. Our proven sales process, extensive product selection, and white-glove customer service have made us a leader in the industry.
Are you a high-performing salesperson who thrives on closing deals, meeting goals, and helping customers make confident purchasing decisions? As a Design Associate at Floor Coverings International, your primary role is in-home sales — driving revenue and customer satisfaction by guiding homeowners through their flooring purchase from consultation to close.This is not a retail or showroom position. You’ll be out in the field, meeting with warm leads, utilizing our mobile showroom, and executing a proven sales process that converts.
Key Responsibilities

• Drive sales performance by executing in-home consultations that lead to closed deals
• Follow a proven, structured sales process to maximize conversions and average ticket size
• Quickly build rapport and trust with homeowners during consultations
• Present product solutions that align with the customer’s needs, lifestyle, and budget
• Accurately measure spaces, estimate job costs, and prepare compelling proposals
• Follow up with all leads and prospects to move them through the sales pipeline
• Meet or exceed monthly and quarterly sales goals
• Coordinate closely with project and installation teams to ensure smooth project delivery
• Utilize CRM to manage pipeline, schedule appointments, and track sales metrics
• Maintain product knowledge across a wide variety of flooring solutions

Performance Metrics

• Monthly/Quarterly Sales Volume
• Close Rate on Leads Provided
• Average Ticket Size
• Customer Satisfaction Score (Post-Sale NPS or Google Reviews)
• Speed to Follow-Up & Proposal Delivery

Qualifications

• 2+ years of successful experience in in-home sales, B2C sales, or high-ticket sales
• Proven ability to close deals and hit or exceed sales targets
• Excellent interpersonal, communication, and persuasion skills
• High level of personal accountability and self-motivation
• Tech-savvy: comfortable using tablets, CRM systems, and digital estimating tools
• Willingness to travel daily across Spokane, WA and North Idaho
• Professional appearance and strong presentation skills
• Reliable vehicle and valid driver’s license
• Basic understanding of interior design or home improvement is a plus (not required)

Join a Winning TeamIf you’re a motivated, goal-oriented sales professional who loves meeting people and closing deals, Floor Coverings International is the place for you. Build a career with uncapped income potential and the satisfaction of helping homeowners make confident flooring decisions. Apply now to start your journey with Floor Coverings International of Spokane & North Idaho!

Flexible work from home options available.

Compensation: $100,000.00 - $120,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.