Satellite Office

Sales & Customer Success Associate

Satellite Office  •  Pasig City, PH (Onsite)  •  12 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Kick-Start Your Sales Career With a Company That Helps Brands Make an Impression

Ever notice how the right branded gift can make a company unforgettable? That's the business we're in — and we're looking for a relationship-builder ready to launch a real sales career.

About the Role

We're a fast-growing company in the branded merchandise space, helping some of the world's top startups and corporations turn swag into a real brand-building tool. As a Sales & Customer Success Associate, you'll be the friendly, knowledgeable face customers turn to as they place their first orders — and the person who sets them up to become long-term, high-value accounts.

What You'll Do

  • Become the go-to expert on our ordering platform for your customers.
  • Guide customers through live demos, walk them through ordering, and troubleshoot on the spot.
  • Manage your own pipeline of inbound leads, plus proactive outreach — a mix of warm follow-ups and cold calls to re-engage customers about new orders.
  • Own new orders from the moment they're placed through to delivery, and stay on hand for anything that comes up afterward.
  • Run discovery conversations to uncover what customers actually need.
  • Hand off your highest-potential accounts to our Account Management team as they grow.
  • Keep your pipeline sharp in Salesforce and Gong, and stay on top of follow-ups across calls and email.

What You'll Bring

  • 3–4 years of experience in sales, business development, customer service, or order management.
  • Comfort working with both physical and digital products — you're not thrown off by a question about production timelines or shipping.
  • A confident communicator in English, comfortable leading calls and video meetings with US-based customers.
  • A natural relationship-builder who enjoys both inbound conversations and proactive outreach.
  • Comfort picking up new platforms and technology quickly.
  • A self-starter mindset — curious, proactive, and unafraid to ask good questions.
  • Someone who's energized by a fast-paced environment, not drained by it.
  • Basic comfort working inside a CRM system.

Nice to Have (a plus, not required)

  • Experience in branded merchandise or a related industry.
  • Hands-on Salesforce experience.

What's In It For You

  • A structured path into a full sales career, backed by experienced mentors on the team.
  • Real ownership of your own book of business from day one.
  • Exposure to a portfolio of well-known startups and corporations.
  • A collaborative team that hands off your wins to Account Management so you keep building new relationships.

Ready to build a career, not just take a job?

Apply now!

Satellite Office

About Satellite Office

At Satellite Office, we help businesses build high-performing offshore teams in the Philippines, enabling you to scale quickly, reduce costs, and boost efficiency.

We’re not your typical offshoring provider; we’re your strategic growth partner.

With over a decade of experience and more than 1,800 staff, we’ve helped companies like Send Payments, Uber, Chatime, HelloFresh, King Living, and Pet Circle grow by connecting them with top-tier talent across IT, finance, sales, marketing, operations, customer service, and beyond.

Unlike traditional offshoring or BPO models, with Satellite Office, your offshore staff works directly with you, reporting into your team and aligning with how you work from day one.

We've carefully chosen the Philippines for their strong English proficiency and Western-influenced culture, making communication easy and collaboration feel natural. Watch as your team integrates faster and works as one.

Why should you choose us?

✅ Top talent for any roles, tailored to you

Our expert recruiters source high-quality professionals who fit your exact business needs and culture, whether it's customer service, sales, IT, software development, finance, creative design, digital marketing, or back-office support.

✅ Fully managed, with expert support

We handle all the essentials — HR, payroll, IT, admin, and account management — so you can focus on your offshore team's performance, not paperwork.

✅ Premium office infrastructure

Your remote staff operates from state-of-the-art serviced offices equipped with advanced, reliable network infrastructure, ensuring seamless operations and collaboration.

✅ Hands-on leadership

With dedicated management teams in Australia, the US, and the Philippines, we provide local expertise, strategic insights, and ongoing support to ensure your offshoring journey succeeds.

Ready to see how offshoring can transform your business?

Visit our website or DM us for a free offshoring consultation.

Industry
Consulting & Advisory
Company Size
501-1,000 employees
Headquarters
Sydney, AU
Year Founded
2013
Social Media