The job holder is responsible for working with the Unit Manager to ensure that excellent service is provided to customers / guests by proper following the SOPs.
1. Operational Standards and Management
Work closely with Unit Management team to move machines / games mointioring payouts to drive maxiuium revenue possibilities from the current product mix..
Keep stores are in compliance with the Standard Operating Prodecures and Customer Service standards
Keep stores are in compliance with the company policy on employment and state laws, health and safety standards
Keep stores portray the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Effective and prompt execution of sales, promotions by maintaining professionally at all times.
Timely filling of the checklist of the area of responsibility
Monitoring activities in respective area of responsibility
Arranging party as per checklist
Receive guests and reorganising things party as per their requirements
Write guest details on checklist which is required for final bill preparation
Organise party and prepare final bill
Collect money as per the bill
Hotel Management Graduate/ Retail Hospitality Management
2 – 4 years Experience
1 Years in Leisure / Retail / Hospitality Industry preferably with Multi site management experience.
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet.
Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy.
Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services.
Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users.
The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.
