Job Description

Job Requirements

Ready to launch your career in new home sales?

New Home Star, in partnership with Moxie Homebuilders, is seeking a driven, organized, and people-focused Sales & Customer Experience Coordinator to join the Moxie team at Boulevard Oaks in Lady Lake, FL! Moxie Homebuilders is a design-forward regional builder known for thoughtfully curated home designs and selections that give buyers a beautifully designed home without making the process overwhelming.

As a Sales & Customer Experience Coordinator for Moxie Homebuilders, you’ll be supporting the sales process while helping create an exceptional experience for prospective buyers and homeowners. This is a great opportunity for someone who brings energy, initiative, and attention to detail and wants to learn the new home sales business from the ground up. You’ll work closely with the sales team while also collaborating with design, construction, and other partners to help deliver the thoughtful, personalized experience behind the Moxie Homebuilders brand. If you’re ready to make an impact today while building skills that can open the door to future growth in new home sales, we’d love to meet you!

Key Responsibilities:

• Welcome and assist model home visitors, create a positive first impression, capture prospect information, and connect buyers with the appropriate Sales Consultant.
• Support prospect outreach and follow-up through calls, emails, CRM activity, appointment coordination, and other efforts that keep opportunities moving through the sales pipeline.
• Provide ongoing support to buyers under contract by coordinating appointments, reminders, construction milestones, design-related touchpoints, and other important steps throughout the homebuying journey.
• Assist the sales team with day-to-day operations, including answering calls and emails, coordinating schedules, preparing documents and reports, maintaining customer records, and logging sales activity.
• Maintain accurate and organized prospect, customer, appointment, and sales information within Moxie’s CRM and other systems to support timely follow-up and a seamless customer experience.
• Provide model home coverage and help maintain a clean, organized, welcoming, and customer-ready sales environment.
• Assist with open houses, Realtor visits, community events, and other sales activities that help generate traffic and build relationships within the local market.
• Collaborate with sales, design, architecture, construction, and other partners to help ensure buyers receive consistent communication and a smooth experience from initial interest through closing.

Qualifications:

• Experience and/or education in customer service, hospitality, sales, business, real estate, or a related field; prior new home sales experience is not required.
• Strong customer service mindset with a genuine interest in helping people and creating memorable experiences.
• Excellent verbal, written, and phone communication skills with the confidence to engage prospective buyers and conduct proactive follow-up.
• Organized and detail-oriented, with the ability to manage customer information, appointments, follow-up activities, and multiple priorities.
• Self-motivated and dependable, with the initiative to anticipate needs, take ownership, and contribute without waiting to be asked.
• Comfortable working independently while collaborating closely with Sales Consultants and other members of the Moxie team.
• Comfortable learning and using CRM technology, digital communication tools, and other systems to maintain accurate customer and sales information.
• Eager to learn and grow, with an interest in developing a career in new home sales, customer experience, or the broader homebuilding industry.

Compensation & Benefits:

• Full-time base compensation with the opportunity for performance-based incentives
• Comprehensive benefits package including medical, dental, vision, 401(k), and time off
• Opportunity to gain hands-on experience across new home sales, marketing, customer experience, and community operations
• Growth potential for a motivated team member to transition into a New Home Sales Consultant role

Working Schedule & Conditions:

• This is a full-time, onsite role supporting Boulevard Oaks in Lady Lake, FL
• Weekend availability is required to help provide consistent model home and community coverage during key buyer traffic periods
• The Sales & Marketing Assistant will work closely with the Sales Consultants to help provide community coverage during scheduled days off and other business needs
• Flexibility may occasionally be required to support buyer appointments, open houses, community events, marketing activities, and other sales-related needs

Take the Next Step!

If you're ready to bring your customer service skills, organization, and initiative to a growing homebuilder, we encourage you to apply! More information about Moxie Homebuilders can be found on their website and LinkedIn page.

Please Note: This position is being facilitated by New Home Star on behalf of Moxie Homebuilders as part of a recruitment partnership.



Moxie Homebuilders is committed to attracting, developing, and retaining diverse talent and providing equal employment opportunities to qualified applicants.