Job Description

As a Sales Coordinator in freight forwarding, you will play a key role in supporting the sales team and contributing directly to business growth and operational efficiency.

Sales Support & Coordination

• Assist in preparing quotes, proposals, and shipping documentation.

• Support the full commercial lifecycle from inquiry to delivery.

• Provide administrative and operational support to the sales team.

• Coordinate with clients, carriers, and internal teams to ensure timely execution of shipments.

• Work closely with multiple internal departments including sales, finance, and operations, to ensure alignment in risk management, commercial pricing, and marketing strategies

Process Management & Communication

• Serve as a point of contact between sales, operations, and other internal departments.

• Track shipments, follow up on documentation, and ensure compliance with internal procedures.

• Identify bottlenecks or delays and propose process improvements.

• Maintain and update client and shipment records in CRM and internal systems.

Reporting & Analysis

• Prepare regular reports on sales activities, shipment status, and performance metrics.

• Assist the sales department in handling and auditing client and prospect databases.

• Collect and analyze data to provide insights for business decisions.

• Support management with presentations and client updates.

• Collect, analyze, and interpret relevant business and sales critical metrics.

• Identify risks or delays early and recommend corrective actions.

Knowledge, Skills and Abilities

• Bachelor’s degree in business administration, Management, or substantial related experience accepted.

• Previous experience in freight forwarding or logistics industry is a plus.

• Strong organizational, communication, and multitasking skills.

• Proactive, dedicated to finding effective answers, and able to work independently.

• Proficient in English.

• Proficient in MS Office and CRM systems (Sales Force, Neurored).

• Strong ownership mentality with the ability to push topics to completion

• Confident working with senior collaborators and cross-functional teams

• Structured, proactive, and focused approach

Key Relationships:

Internal

• Operations, Finance, etc.

External

• Clients, carriers