In the Sales Coordinator role, you’d be responsible for exploring new business opportunities and building strong relationships with potential customers. As the company’s first point of contact for potential customers and a key liaison in the Sales team, you will drive a successful pre-sales experience by fully understanding business needs and qualifying opportunities.
At StoreHub, we understand that starting or continuing your career can be daunting. That's why we offer a supportive and collaborative work environment, where you'll have the opportunity to learn from peers and develop your skills in sales and customer care. We offer a range of benefits designed to help you feel comfortable and motivated every day. These include access to a comfortable office space, a MacBook to work on, and free coffee to keep you energized. With commission-based earning opportunities, this role offers the potential for rewards based on your performance.
You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.
To top it off, we welcome fresh graduates who are switched on and really ready to make their first step into the industry a good one.
Here's what you'll do as a Sales Coordinator:
Discover new business opportunities and build relationships with potential customers, ensuring a successful pre-sales experience by fully understanding business needs and qualifying opportunities
Engage with customers over chat and phone to identify their needs and provide them with the best possible solution
Leverage your creativity and problem-solving skills to address customer concerns and find innovative solutions
Work closely with sales executives to develop effective sales strategies and ensure a seamless handover of leads
Provide feedback and suggestions to the product development team to ensure that our products meet the needs of our customers
We're seeking a Sales Coordinator who embodies the following traits:
Able to read and engage with people well
Comfortable with multitasking and handling customer inquiries over chat and phone
Ability to learn quickly and understand technical information
Able to pitch value and benefits with absolute conviction and clarity
Resilient, able to handle rejection and apply feedback immediately
Availability to work 5 days a week, including weekends and public holidays
Prior experience in winning SME businesses is a plus

StoreHub Sdn Bhd (1072290-D) is an all-in-one platform that enables retailers and restaurants across Southeast Asia to automate and grow their businesses. StoreHub’s platform provides a comprehensive ecosystem of solutions ranging from a cloud-based POS system to QR-based table ordering, loyalty, customer engagement, and more. Since its launch in 2013, the platform now serves over 18,000 retail and restaurant outlets across their key markets of Malaysia, Thailand, Philippines and others.
It's critical for businesses to use technology to not just survive but thrive. We also believe that it’s important to bring the best technology not only to those who can afford it but to those who have traditionally been marginalised by the technology race.
That’s why it is our mission to make technology available for everyone, enabling all businesses to grow successfully and sustainably.
At StoreHub, we use the term “pro sports team” to describe how we operate, referring to ourselves as Players (our teammates) and Coaches (our managers). In a pro sports team, we know that winning involves working together with teammates who are extraordinary at what they do and are highly effective collaborators.
In our team, we let results speak for themselves. Our model works best for people who value teammates that deliver strong outcomes and results. By joining us, you'd be signing up for a journey of professional and personal growth with other driven and talented people.
An important discipline we practice to facilitate growth and teamwork is radical candour - we only say things about teammates that we say to their faces (and in a respectful manner). And this goes for interactions with peers, managers, and even with our CEO. We embrace this level of directness so that feedback is real, praise is specific, and criticism is helpful.
If what you’re reading about our team and work philosophy excites you, get in touch! We’d be just as excited to meet and get to know you.