Grifols Egypt for Plasma Derivatives (GEPD)

Sales Coordinator - New Cairo (pharma)

Grifols Egypt for Plasma Derivatives (GEPD)  •  Cairo, EG (Onsite)  •  1 day ago
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Job Description

Job brief:

We are looking for an experienced and well-organized Sales Coordinator who has professional experience in SAP/Sales and distribution management to provide the necessary support to the field commercial team. The successful candidate will become the point of reference for colleagues and customers alike, by arranging delivery schedules and providing feedback, documentation, and information.

The goal is to facilitate the team's activities to maximize their performance and the solid and long-lasting development of the company.

Responsibilities:

  • Provide outstanding service to new customers as well as existing customers
  • Acting as 1st point of contact between customers, Sales, Supply chain distribution team.
  • Issuing/managing sales quotations to the customers as per sales managers confirmations
  • Manage the customers purchase orders receiving, and sales orders entry on SAP system.
  • Manage complexity of technical transactions related to different route to market models
  • coordinate the delivery schedules with customers & align same with distribution team.
  • Manage the customers escalations as well as internal & external communications.
  • Respond to complaints from customers and give after-sales support when requested.
  • Archiving and organize financial and non-financial data in electronic form and present reports.
  • ensuring proper documentation cycle in place and communicating relevant information to different internal and external stakeholders.
  • Assist in the preparation and organizing of promotional material or events

Requirements and skills:

Pharma/Healthcare corporates experience is mandatory

Proven experience in Customer service or in other administrative positions will be considered a plus.

Good experience with SAP system management.

Good computer skills (MS Office)

Proficiency in English

Well-organized and responsible with ability in problem-solving

Excellent verbal and written communication skills

A team player with high level of dedication

BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset

Grifols Egypt for Plasma Derivatives (GEPD)

About Grifols Egypt for Plasma Derivatives (GEPD)

Grifols Egypt for plasma derivatives is a joint-venture (JV) company between the Egyptian Government, through the National Service Projects Organization (NSPO) and Grifols, the global leader in plasma medicines with more than 110 years of contribution to improving the health and well-being of people.

This joint venture is the first of its kind in the plasma industry and the first-ever Egyptian source member of the Plasma Protein Therapeutics Association (PPTA). GEPD is a groundbreaking global public-private alliance that will benefit the entire region.

GEPD is committed to developing the plasma medicines market and achieving self-sufficiency in these critical therapies, which is crucial for the Egyptian healthcare system.

We are combining the expertise of both shareholders to build and operate 20 plasma donation centers throughout Egypt, along with manufacturing facilities including fractionation, purification, and fill-and-finish plants with a processing capacity of up to 1 million liters of plasma annually that can double in the future.

The new manufacturing facility will include a plasma warehouse and a testing laboratory. It will occupy 105,000 square meters strategically located in the administrative capital’s medical city, adjoining various healthcare institutions.

Industry
Chemicals & Materials
Company Size
501-1,000 employees
Headquarters
Cairo, EG
Year Founded
Unknown
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