Staff Domain

Sales Coordinator | AU Client

Staff Domain  •  Republic of the Philippines (Onsite)  •  2 months ago
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Job Description


Setup and Location:
WFH

Work Schedule:
9:00 AM – 6:00 PM AEST | 7:00 AM – 4:00 PM PHT

Employment Type:
Full-time

Overview
​
The client designs and supplies architectural kit homes across the country. Using their own proprietary framing system, homes are delivered through a national network of registered builders and owner-builders.
As demand for our homes continues to grow rapidly, we are seeking a highly organized Sales Coordinator to support the Sales Department by managing new enquiries and qualifying prospective clients to maximize sales conversion rates. Reporting to the National Sales Manager, this role is central to ensuring every project begins smoothly. You will be responsible for managing, screening and qualifying enquiries, ensuring all required information is captured and that prospective clients are ready to progress into the design phase.
If you enjoy organization, systems, process and supporting a high-performing team, this role offers the opportunity to play an important part in a fast growing national business.

Ready to do work that actually excites you?
In this role, you will be responsible for managing all new enquiries, undertaking initial pre-screening, gathering required client information, and maintaining accurate records within our CRM system (Monday.com). You will play a key role in ensuring all client documentation and project information is well organized, complete and up to date, allowing projects to transition smoothly from the Sales Team to the Design Team.
Reporting to the National Sales Manager, you will screen & qualify incoming enquiries to ensure prospective clients align with our offering and have the necessary information & understanding of our process to progress into the design phase confidently.
This position is central to maintaining a well-structured and efficient sales pipeline, ensuring the Sales Team is focused on qualified clients who are ready to move forward with their project.

Key Responsibilities

  • Manage all enquiries, sending standard response emails and information to clients at each stage of the enquiry process.

  • Develop a strong understanding of the House product offering and internal processes to effectively engage with prospective clients and respond to initial enquiries via email.

  • Undertake pre-screening of all “Ready Now” leads to ensure site conditions and project requirements align with House design principles and offering.

  • Maintain and manage client records within our CRM system (Monday.com) and Dropbox filing systems, setting up new client profiles and ensuring all information is accurate, complete and well organized.

  • Follow up with clients to collect any outstanding information required to progress their project.

  • Prepare and issue Client Proposals in accordance with internal processes.

  • Maintain accurate, structured & up-to-date records to support an organized and efficient sales pipeline.

  • Track and manage enquiry pipeline stages, ensuring leads are appropriately categorized, followed up and progressed through the sales process to maximize enquiry-to-client conversion rates.

  • Assess enquiry quality and prioritize high-value leads, ensuring the Sales Team focuses on clients most likely to proceed with their project.

  • Identify opportunities to improve enquiry management, onboarding systems and internal sales processes to support the continued growth of the business.


Requirements


What You Bring
We’re looking for someone who:
You are someone who thrives on organization, systems and attention to detail. You enjoy making processes run smoothly and ensuring teams have the information they need to succeed. You are comfortable managing multiple tasks, maintaining structured workflows and keeping information accurate and well organized across systems.
You will likely have experience in sales administration, client onboarding, project coordination or operations support, and enjoy supporting a high-performing team in a fast-paced environment.

Key Attributes

  • Strong administrative, organisational and time management skills

  • Excellent attention to detail and data accuracy

  • Experience working with CRM systems (Monday.com experience preferred)

  • Comfortable using Outlook, document management systems and shared workspaces

  • Strong communication and coordination skills

  • Ability to manage multiple tasks while maintaining structured and organised workflows

  • A proactive, solutions-focused mindset

  • Experience in residential rendering (nice to have)

  • Ability to generate floor plans (space floor plans) – nice to have

Why This Role Matters
​
This role ensures every client transitions from the sales stage into design with clear, organised and complete information, enabling the internal team to deliver a smooth and professional client experience. You will play an important role in keeping projects moving, maintaining structured systems and supporting the client journey from enquiry through to design commencement.


Benefits


Benefits
Why You’ll Love Working Here

  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)

  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)

  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Let’s Talk
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If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.
Staff Domain

About Staff Domain

Staff Domain’s mission is to support global businesses through end-to-end offshore recruitment and operational management to enable cost savings and rapid growth.

We offer staff acquisition and bespoke solutions to clients looking to expand, looking for resource support, or simply looking to support their bottom line.

We cater to a variety of services to providing comprehensive, tailor-fitted approach for your business and local team needs. With Staff Domain, you are in control.

We pride ourselves in presenting smooth end-to-end, customized offshoring experience and in providing employees the best career experience that will compliment clients'​ products and services in further promotion and market penetration to improve total satisfaction of customers and staff alike.

Personalized service excellence is our core. Operational consistency is our key. Our culture is what sets us apart. Be one step ahead of the competition.

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Ortigas Center, PH
Year Founded
2018
Website
staffdomain.com
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