Job Description

Excel Hotel Group

About Us

Excel Hotel Group is a growing hotel ownership, management, and development company. Our family-driven culture is the foundation of our success, and we are committed to providing exceptional hospitality and opportunities for career growth.

Job Summary

We are seeking an organized, motivated, and detail-oriented Sales Coordinator to support hotel sales efforts, manage client relationships, coordinate group bookings, and assist in achieving revenue goals. This position requires someone who can work independently, multitask, and provide excellent customer service.

Responsibilities

• Prepare sales proposals, contracts, reports, and correspondence.
• Respond to sales inquiries and follow up with prospective and existing clients.
• Research and identify new business opportunities.
• Maintain accurate client records and sales activity reports.
• Update the Group Rooms Control (GRC) and complete daily sales traces.
• Coordinate group room blocks, rooming lists, and booking modifications.
• Prepare group resumes and communicate details with hotel departments.
• Assist with site tours, client appointments, and sales initiatives.
• Monitor group pickup, deadlines, and contract requirements.
• Support hotel revenue goals through proactive sales coordination and customer service.

Qualifications

• Minimum one year of experience, hotel, sales, or customer service experience preferred.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office and familiarity with hotel systems/Delphi preferred.
• Ability to work independently and manage priorities.
• Positive attitude, attention to detail, and a customer-focused approach.
• Hilton Brand experience is preferred.

Benefits & Perks

• Medical, dental, life insurance, PTO, and 401(k) with company match for eligible full-time associates.
• Employee hotel travel discounts.
• Career advancement opportunities

Join Excel Hotel Group and grow your career with a company that values its people!

Compensation: $22.00 - $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.