Job Description

Job purpose:

To provide administrative, operational, and customer service support to the sales team by managing customer inquiries, coordinating sales documentation, overseeing deliveries and collections, and maintaining accurate records. The Sales Coordinator ensures smooth day-to-day sales operations through effective communication with branches, customers, and internal departments while assisting in reporting, scheduling, and logistics. This role contributes to improved customer satisfaction, timely collections, and seamless workflow within the sales department.

Key Job Responsibilities

• Attending phone calls from customers and providing feedback.
• Invoicing, arranging deliveries, stock arrangements & coordination with the sales team.
• Follow-up for collections of account receivables.
• Interaction and coordination with the branches.
• Post-dated cheque, cash cheque and daily cash collection handling.
• Coordinating and preparing various reports in respect to sales and administrative matters.
• Maintaining all relevant customer related data in the system concerning Admin & Finance.
• Schedules and organizes calendar activities such as meetings, agendas, luncheon arrangements, travel plans and department activities.
• Performing a variety of clerical and administrative duties with minimal supervision including answering phones, making appointments, and ordering office supplies.
• Filing and maintaining office records, maintaining office equipment, telephone systems.
• Booking conference rooms, audio visual equipment, copies, preparing docs & scheduling meetings, etc.
• Logistics & arrangement of meetings for visitors.
• Assist team members in the daily administrative tasks.
• Coordinate and support special events.
• Provide excellent customer service as per company policy and procedures.
• Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.

Education Qualification, Work Experience & Skills

• Graduate preferably in business management.
• 2-3 years of experience in administration role, Automotive industry experience would be an added advantage
• Excellent communication skills.
• Proactive, hardworking, goal orientated and motivated approach.
• Fluency in English communication
• Good team player, experienced in a professional, high pressure, working environment.
• Excellent business relationship management skills.
• Must have positive, enthusiastic and friendly attitude

Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).