Job Description

As part of Hilton Geneva’s growth and commitment to excellence, we are looking for a Sales Coordinator to join our Commercial team. This is a great opportunity for an organized, proactive, and detail-oriented individual to support the Sales department and contribute to the hotel’s commercial success.

The Sales Coordinator implements all sales activities within his / her area of responsibility, under the general guidance and supervision of the Director of Sales and Assistant Director of Sales, in coordination with the Commercial Director. This role plays a key part in ensuring the smooth coordination of sales efforts, effective internal communication, and a high level of service to our clients.

This position comes at an exciting time as we continue to strengthen our commercial team following the major reopening of our hotel after extensive renovations. You will actively support the positioning of our refreshed product in the market and the development of our business across all segments.

What will I be doing ?

As the Sales Coordinator, you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts, generate and develop sales leads, and respond to sales opportunities to maximize revenue.
• Contact potential clients and build strong business relationships through proactive communication.
• Produce accurate and timely reports for the Director of Sales, including reports on appointments, calls made, and business leads.
• Coordinate follow-up actions between Sales team members and other departments related to sales activities.
• Update and maintain sales systems and databases, including handling and directing sales-related correspondence.
• Administer and coordinate sales activities, ensuring accuracy and efficiency.
• Ensure sales collaterals and promotional materials are available at all times.
• Support internal communication through departmental briefings, liaison with other departments, and team member relations.
• Issue sales-related communications and information internally and externally as required.
• Enhance and promote effective responses to customer needs, ensuring a high level of service.
• Maintain strong visibility of the hotel within the local market through telephone calls, written communication, and direct contacts.
• Assist Sales Managers and Sales Executives with hotel inspections for walk-ins, meeting groups, and contracted clients.
• Perform related duties and support special projects as assigned by the Director of Sales.

Who are we looking for?

A Sales Coordinator serving Hilton Brands is always working on behalf of our Guests and in close collaboration with other Team Members. To be successful in this role, you should demonstrate the following:

• University degree.
• Minimum of 1 year of experience in a similar role within an international hotel chain.
• Excellent command of written and spoken English and French; additional languages are an advantage.
• Strong communication and presentation skills.
• Ability to work under pressure and manage stressful situations during busy periods.
• Team-oriented mindset with previous hotel experience.
• Good knowledge of the local market and an interest in marketing and sales trend analysis.

What We Offer ?

We offer a competitive salary and a comprehensive benefits package including :

• Incentive program based on performance.
• Free access to the fitness & wellness center.
• Unlimited access to thousands of training courses on various platforms such as LinkedIn Learning.
• Go Hilton program with preferential rates in all hotels in the group.

What will it be like to work for Hilton ?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all !