Job Description

Join a dynamic sales team where your coordination skills make a real impact. We are looking for a highly organised, detail-oriented, and proactive Sales Coordinator to support our Sales Enablement team. This role plays a vital part in ensuring seamless sales operations, accurate data management, efficient order processing, and exceptional support to our sales teams across multiple international territories. As a Sales Coordinator, you will be responsible for supporting the sales function through effective administration, reporting, customer data management, and process coordination. Key Performance Outputs Sales Process & Order Management Support Key Account Managers with opportunity and sales order processing. Monitor order fulfilment status and resolve outstanding sales issues. Work closely with Sales Managers, Directors, and Account Managers to create and process sales orders. Liaise with Logistics and Operations teams regarding fulfilment timelines and delays. Process reallocations and create new sales orders where required. Ensure sales activities are completed within agreed timelines. Sales Finance Support Maintain accurate sales transaction records. Generate and process Return Authorisations (RAs). Support claims management and credit-related processes. Coordinate with Finance to ensure accurate invoicing and credit management. Assist with credit insurance administration and system updates. Customer & Master Data Management Coordinate customer onboarding and setup processes. Manage Terms & Conditions documentation and compliance requirements. Maintain accurate customer records within CRM and ERP systems. Ensure customer information is current, complete, and accurate. Capture and maintain sales leads from trade shows, customer enquiries, and campaigns. Manage customer distribution lists and sales-related databases. Reporting & Sales Support Assist with customer queries when Account Managers are unavailable. Provide support across multiple sales territories, including: Europe, Middle East/ Far East/ Asia, South America, Australia, United States, Mexico Prepare sales reports and provide real-time territory insights. Support audits and continuous process improvement initiatives. Assist with customer reviews, reporting, and annual SOP updates. Provide ad hoc support to ensure smooth sales operations. Requirements What We're Looking For Qualifications BCom Degree or Diploma with a major in: Marketing, Logistics, International Trade Or a related commercial qualification Experience 2-4 years' relevant work experience. Experience in Sales Coordination, Sales Support, Customer Service, Commercial Administration, or a related role. Technical Skills Experience working with NetSuite or similar ERP systems. Strong Microsoft Office skills, particularly: Excel, PowerPoint, Word Experience managing customer data and sales-related administration. Understanding of commercial finance processes. Professional email communication skills. Key Competencies Strong analytical and reporting abilities. Excellent planning and organisational skills. Ability to manage multiple priorities and meet deadlines. High attention to detail and accuracy. Strong verbal and written communication skills. Ability to build and maintain effective relationships. Self-motivated and capable of working independently. Professional, discreet, and customer-focused approach. Why Join Us? You'll become part of a collaborative and high-performing team that supports international sales operations across multiple markets. This role offers excellent exposure to sales, finance, logistics, customer management, and commercial operations, making it an exciting career opportunity for someone looking to grow within a dynamic business environment. Ready to Apply? If you are an organised problem-solver who enjoys supporting sales success and building strong working relationships, we'd love to hear from you. Apply today and help drive operational excellence within our Sales Enablement team.