Job Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟮𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟴𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟮-𝟴 𝗟𝗣𝗔)

Experience: 2+ yrs

Location: Thane, Maharashtra, India, Mumbai, Maharashtra, India

Job Type: Full-time

We are looking for an organized, proactive, and customer-focused Sales Coordinator to support the sales team in managing day-to-day activities, customer communication, order coordination, and sales follow-ups. The role is ideal for someone who is confident in communication, highly organized, and comfortable managing multiple follow-ups while ensuring that customer requirements are addressed promptly.

The Sales Coordinator will act as an important link between customers, sales representatives, internal teams, and other stakeholders. You will help maintain smooth sales operations by tracking enquiries, following up on leads and quotations, coordinating orders, updating records, and ensuring that commitments are followed through to completion.

The ideal candidate should have a strong sense of ownership, attention to detail, and the ability to build professional relationships with customers. This role requires someone who can work independently, prioritize tasks effectively, and consistently follow up until an activity reaches closure.

Requirements

Key Responsibilities

• Coordinate daily sales activities and provide administrative and operational support to the sales team.
• Handle customer enquiries through phone, email, and other communication channels.
• Follow up with prospects and existing customers regarding enquiries, quotations, orders, and pending requirements.
• Maintain regular communication with customers and ensure timely responses to their queries.
• Prepare and coordinate quotations, proposals, order documentation, and other sales-related records.
• Track leads, opportunities, quotations, and customer follow-ups to ensure timely closure.
• Coordinate with sales representatives and internal teams to obtain required information and resolve customer requests.
• Follow up on order status, delivery schedules, dispatches, and other customer commitments.
• Maintain accurate customer and sales records in Excel, CRM, or other internal systems.
• Prepare sales reports, follow-up reports, and status updates for management.
• Support the sales team in scheduling meetings, customer interactions, and other business activities.
• Identify pending actions and proactively follow up with the relevant stakeholders.
• Build and maintain positive, professional relationships with customers.
• Ensure all sales documentation and communication are accurate and completed within timelines.

What Makes You a Great Fit

• 2+ years of experience in sales coordination, sales support, inside sales, customer coordination, or a similar role.
• Excellent verbal and written communication skills.
• Strong follow-up and relationship-management abilities with a persistent yet professional approach.
• Good organizational skills and the ability to manage multiple customers, enquiries, and deadlines.
• Comfortable communicating with customers and internal teams on a regular basis.
• Strong attention to detail and accuracy in documentation and reporting.
• Good working knowledge of MS Excel, email, and standard office applications
• Ability to track activities systematically and ensure pending tasks are followed through to closure.
• Proactive, responsible, and self-motivated approach to work.
• Strong interpersonal skills and a customer-first mindset.
• Ability to work effectively in a fast-paced sales environment.
• Female candidates are preferred for this opportunity.