Job Description

Sales Coordinator

Application Deadline: 31 July 2026

Department: Sales & Marketing

Employment Type: Permanent - Full Time

Location: Qatar - Doha

Key Responsibilities

• Inquiry Handling: Act as the first point of contact for incoming sales and event leads; log inquiries accurately in the CRM and distribute them to the respective managers.
  
  
• Proposal & Contract Support: Draft proposals, Group Sales Agreements, and Event Orders (EOs) based on templates provided by the team.
  
  
• Site Inspection Prep: Coordinate VIP amenities, show-rooms, and welcome materials for prospective clients visiting the hotel.
  
  
• System Management: Maintain and update the sales/catering database (e.g., Opera Sales & Catering, Delphi) to ensure client data and booking statuses are accurate.
  
  

• Collateral Coordination: Organize and maintain inventory of sales kits, brochures, branded giveaways, and digital marketing assets.
  
  
• Social Media & PR Admin: Assist the marketing team with scheduling social media posts, tracking media coverage, and preparing press kits.
  
  
• Promotion Assembly: Help proofread and coordinate the distribution of flyers, menus, and e-newsletters to clients.
  
  

• Data Gathering: Extract daily, weekly, and monthly system reports (e.g., pickup reports, pace reports) from the PMS for the Revenue Manager.
• Competitor Tracking: Assist in gathering data on competitor pricing and market trends as requested.
• Rate Loading Coordination: Cross-check that rates, packages, and promotions are accurately communicated to the reservations team for system loading.

• Meeting Management: Schedule weekly commercial/revenue meetings, prepare agendas, and take detailed minutes.
  
  
• Expense & Commission Tracking: Process department invoices, track expense reports, and coordinate travel agent commission payouts with the finance team.
  
  

Skills, Knowledge and Expertise

• Experience: 1–2 years of administrative or coordinator experience, ideally within a hotel front office, reservations, or sales department.
  
  
• Technical Skills: High proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with hotel systems like Opera PMS, Delphi, or equivalent CRMs is highly advantageous.
  
  
• Organizational Mastery: Exceptional time-management skills; ability to prioritize tasks coming from four different department heads.
  
  
• Communication: Flawless written and verbal communication skills; professional telephone manner and presentation.
  
  
• Discretion: Ability to handle highly confidential revenue data, client contracts, and payroll/expense information with integrity.