Job Description

Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits

• Work-life flexibility

• Recognition and rewards

• Development and career opportunities

• A safe and inclusive workplace

Why You Will Love this Job

The Sales Coordinator will be responsible for processing all Residential Generator orders in SAP, including entering, managing, and analyzing data to ensure order accuracy through order fulfillment. Prioritize multiple tasks to respond to phone calls, emails, and order processing within the established SLA’s. Provide professional, reliable, and efficient support to both internal and external partners throughout the order flow cycle.

This hybrid role is based out of either our Kohler, WI or Milwaukee, WI location and requires working onsite 2–3 days per week. The standard schedule is Monday–Friday, 8:00 a.m. to 5:00 p.m.

Specific Responsibilities:

• Quickly and accurately process incoming orders in SAP.

• Ensure orders have the correct prices, discounts, current products, and customer specific delivery requirements.

• Resolve invoice issues such as credit requests and customer deductions promptly.

• Respond to and action order changes, expedites and order status requests as requested by dealers/retailers.

• Work with internal partners (Sales, Credit, Pricing, Logistics) to investigate and action any roadblocks to ensure orders flow through from entry to shipment without delay.

• Assist with Order Testing requirements for any changes to current order processing flow.

• May receive assignments as a member of the sales admin team for specific projects.

• Handle all customer emails and phone calls for an assigned territory in a timely and professional manner.

• Maximize shipments dropped to the delivery pool for processing.

• Access/update order information within customer portals.

• Reports to Manager – Customer Service Operations

• Frequent contact with all levels of personnel in Residential Generator Sales.

• Frequent contact with Corporate Credit Department personnel.

• Frequent contact with Residential Service and Warranty Department personnel.

Requirements:

• Associates degree in general business, Bachelor’s degree preferred.

• One year minimum office experience preferred.

• Proficient in Microsoft Office products, MS Mail, Excel, Word, and Access.

• SAP experience processing customer orders is preferred.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The Hourly range for this position is $22.00-$27.50.The specific Hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are

In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Americans with Disabilities Act (ADA)

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.

Our Values

Curiosity – Seek, learn, share

Trust – Go farther together

Pace – Focus to go faster

Excellence – Find the win every day