Crescent Hotels & Resorts

Sales Coordinator

Crescent Hotels & Resorts  •  $27/hr  •  Washington, DC (Onsite)  •  11 days ago
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Job Description

ESSENTIAL FUNCTIONS:

As a Sales Coordinator, you will be responsible for supporting the hotel’s sales and events efforts by assisting the sales team in various administrative and operational tasks. Your role will involve coordinating sales and events activities, managing client communications, and ensuring the smooth execution of sales and events related processes.

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Previous administrative experience, preferably within a sales or hospitality environment.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Maintain Sales and Events calendar
  • Marriott CI trained to block space and rooms.

Duties and Responsibilities

  • Answer phones and leads quickly. Often, sales team are not always in the office. Will require fast, accurate, and luxury level customer responses.
  • Contact customers, set appointments, coordinate sites, customer follow-up, support the sales team, and general office duties.
  • Assist/create customer collateral, presentations, marketing materials.
  • Respond to all guest inquiries (leads).
  • Sell and coordinate pop-up meetings, events, and small groups.
  • Build proposals, site inspections, discuss pricing minimums, block space, and create contract.
  • Assist with general site tours of hotel and show rooms.
  • Manage room block pickup reports and actualization process.
  • Route groups, create breakfast coupons & welcome letters, and prepare group related invoices in a timely manner
  • Input rooming lists and manage cut-off dates for group & inventory
  • Prepare Resumes and Event Orders for weekly meetings and ensure all group resumes and BEO's are communicated properly to all relevant departments.
  • Process the 3rd party group commission.
  • Awards the events planner points.
  • Produce group related invoices in a timely manner.
  • Manage the supply inventory for the sales office.
  • Maintain list of lead turn downs (Cvent, call-ins, referrals, etc).
  • Solicit business as directed by DOSM or ADOS.

What’s In It For Me:

Here is what we offer to all of our associates:

  • Generous compensation package ranging from $25.00 to $27.00 per hour depending on the skills level & experience
  • An exceptional benefit plan for eligible associates & their family members
  • 401K matching program for eligible associates
  • Complimentary employee parking
  • Hotel discounts to any Marriott Brand Hotels, and Crescent managed properties in North America for you, and your family members
  • A workplace that you can be proud of, where you are valued, trusted, and supported by the team

What’s it like working for us?

Crescent Hotels & Resorts is seeking a Sales & Events Administrative Assistant for the VEN Embassy Row Hotel, a Marriott Tribute Portfolio Hotel located in Dupont Circle, Washington DC.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

About the hotel

The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel blends the neighborhood’s ambassadorial heritage with stylish and comfortable amenities. The Ven, Danish word for friend, welcomes guests to the hotel as we would welcome a friend to our home. The hotel is Scandinavian inspired. Our restaurant “Fred & Stilla” celebrates diplomacy by combining the Scandinavian word for its desired outcome—peace, or Fred— with a variation on the Scandinavian word for "style"— Stil becomes Stilla. At Fred & Stilla, we invite guests and travelers to connect with the world through the power of food. Our fare, like our space, is simple and modern—letting the natural beauty of globally inspired comfort foods shine through—but plated to impress.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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