DoubleTree by the Galleria is looking for an enthusiastic, and outgoing Sales Coordinator to join the team. If you have strong interpersonal skills, previous administrative experience and the ability to work independently with little supervision, submit your resume to apply!
Required Skills and Abilities:
-Administrative experience required
-Previous experience as hotel sales highly preferred
-Previous Hilton front desk experience a plus
-Excellent communication skills, verbal and written
-Command of the English language, bi-lingual in Spanish a plus
-Possess basic mathematical skills
-High level of comfortability in working with computers to include Microsoft; Word, Excel, PowerPoint
-Strong interpersonal skills to effectively communicate and facilitate information to clients
-Able to type at least 50-60 WPM
Job Description:
-Answer incoming calls, complete a lead form and direct the caller to the Director of Sales or Catering Manager
-Assist guests with questions, changes and special requests
-Create banquet event orders, letters and perform required administrative duties
-Serve as liaison between the hotel and the group contact on in house groups
-Implement program details including meeting requirements, accommodations, food & beverage functions, audio-visual requirements on in house groups
-Organize all information into a written format (“Group Brief”) for internal distribution
-Knowledge of menu planning, and the ability to “guide” a group towards meals most conducive to the size of their group and the space allotted
-Maintain accurate, legible records and files
-Create mailing lists, spreadsheets and other departmental projects as needed
-Support and assist with servicing event
Benefits:
-Medical, dental and vision insurance
-Matching 401k
-Employee assistance program
-Free life insurance
-Paid time off
-Holiday pay
-Hotel discount program
-Free lunch
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
