Job Description

Filinvest Hotel: Grafik Pine House Baguio

The Sales Coordinator at Grafik Pine House Baguio, managed by Chroma Hospitality Inc. a Filinvest Company, is responsible for providing administrative and operational support to the Sales team. This role involves coordinating sales activities, maintaining client relationships, and ensuring seamless communication between internal and external stakeholders. The Sales Coordinator plays a key role in achieving the hotels sales objectives by assisting in the execution of strategies and delivering excellent customer service.

Key Responsibilities:

1. Administrative Support:
   • Prepare sales proposals, contracts, and correspondence in a timely and accurate manner.
   • Maintain organized records of sales activities, client information, and booking details.
   • Manage and update the customer relationship management (CRM) system.
2. Client Coordination:
   • Serve as a point of contact for clients, addressing inquiries and providing information about the hotels services and facilities.
   • Assist in following up with clients regarding proposals, contracts, and payments.
3. Sales Activities:
   • Coordinate site inspections, client meetings, and other sales-related activities.
   • Support the Sales team in organizing promotional events, trade shows, and sales trips.
   • Monitor and report on sales performance metrics and market trends.
4. Collaboration:
   • Work closely with the Sales Manager and other departments to ensure client requirements are met.
   • Facilitate smooth communication between the Sales team and operational departments.
5. Reporting and Analysis:
   • Prepare regular reports on sales activities, bookings, and revenue performance.
   • Provide data and insights to support sales strategy development.

Qualifications:

• Bachelors degree in Business Administration, Hospitality Management, or a related field.
• At least 1-2 years of experience in a sales or administrative role, preferably in the hospitality industry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and CRM systems.
• Detail-oriented with the ability to handle multiple priorities efficiently.
• Strong customer service orientation.
• Ability to work collaboratively with a team and maintain a positive attitude under pressure.