Coordinate daily sales operations and support the credit card sales team to achieve monthly targets.
Track and monitor sales performance, leads, and application status to ensure timely follow-ups.
Assist in preparing sales reports, MIS, and dashboards for management review.
Liaise with internal departments (Operations, Risk, Compliance, etc.) for smooth processing of credit card applications.
Ensure all submitted applications meet documentation and compliance requirements.
Handle incoming customer and sales queries and provide timely resolutions.
Support in planning and organizing sales campaigns, kiosk activities, and promotional events.
Maintain and update customer and sales databases accurately.
Coordinate onboarding, training, and scheduling of sales staff when required.
Follow up with sales executives to ensure pipeline conversion and productivity.
Bachelor’s degree or equivalent qualification.
Minimum 1–3 years of experience in sales coordination, preferably in the
banking or financial services sector
.
Strong knowledge of credit card products, features, and application processes.
Proficient in MS Office (Excel, PowerPoint, Outlook) and CRM systems.
Excellent communication and coordination skills.
Ability to work under pressure and meet deadlines.
Attention to detail and a proactive approach to problem-solving.
Sharaf DG, a part of the Sharaf Group, is a whole new concept in Electronics Retailing conceived to meet the growing demands of the discerning customer. We are a leading provider of technology products, services and solutions. With our stores spread across UAE, Bahrain, Oman & Egypt and Saudi Arabia we serve over 1 million customers every month. Sharaf DG is not just an electronics store, but a new lifestyle experience where customers can find the widest range of brands in the region across categories like Consumer Electronics, Home Entertainment, IT, Telecom, Home Appliances and much more. Along with retail ,Sharaf DG is also into Energy , Franchise & B2B business. As of our workforce, our employees’ knowledge, passion and commitment are recognized through pay, benefits and rewards that are among the best in the industry. Our diversified team from 40 different nationalities have the passion to render the most unmatched & exceptional service experience to our customers.
