Job Description

ABOUT US:
BEST For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive impact on people’s lives. Recently recognized by the Deloitte Group as one of Canada’s Best Managed Companies – Platinum Standard, and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures, we pride ourselves on distinction.

When you join the BEST team, you’ll enjoy:

• Flexible work schedules for head office positions
• Competitive wages and benefits packages
• An excellent company culture, with access to educational grants and regular team events and celebrations
• Employee recognition and appreciation programs
• Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

Job Location: Etobicoke, ON
Shift Type: Full Time
Wage range:$50,000 - $60,000/ yearly

As the Business Development Coordinator, you will be primarily responsible for supporting client growth within existing accounts while contributing to new business development activities. Your focus will be identifying expansion opportunities, strengthening client relationships, and assisting with proposals, budgets, and pipeline management. The Business Development Coordinator will work closely with Operations, Estimating, and the Proposal Team to ensure our solutions are tailored to our clients and aligned with their needs.

REPORTING STRUCTURE: This position reports to the Business Development Manager, Canada and is a hybrid role combining remote work, office collaboration, and in person client meetings. Regular travel within the assigned territory is required to support relationship building, client engagement, and business development activities.

DUTIES AND RESPONSIBILITIES:

• Support client growth within existing accounts by identifying additional service opportunities
• Conduct outreach to current clients to uncover needs, upcoming projects, and contract expansion opportunities
• Assist in the preparation of proposals, pricing summaries, and budget templates
• Support qualification of inbound and outbound opportunities and maintain deal stages in HubSpot
• Coordinate information between Operations, Estimating, and Proposal Teams for RFP and quote development
• Participate in discovery calls and client meetings to document requirements and next steps
• Maintain accurate and up to date records in HubSpot including activities, contacts, and opportunities
• Assist with market research to identify industry trends, target accounts, and competitive insights
• Support attendance at conferences, networking events, and client engagement activities
• Contribute to presentations and client communications as required
• Provide a client first approach that reflects BEST values and supports long term relationships
• Work closely with the Business Development Manager to support territory plans and growth strategies
• Other duties as required

KNOWLEDGE AND SKILLS:

• Demonstrated ability to work collaboratively within cross functional teams
• High proficiency with Microsoft Office 365, particularly Excel for budgeting and Word for proposal development
• Experience using CRM platforms such as HubSpot to manage activities, contacts, and pipelines
• Strong communication skills with the ability to engage clients and internal stakeholders
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to analyze information, prioritize tasks, and manage time effectively
• Ability to learn new industries quickly and translate client needs into service solutions
• Professional presence with strong interpersonal skills

EDUCATION & EXPERIENCE:

• Post-secondary diploma or degree in business, marketing, communications, or a related field, or equivalent work experience
• 1 to 2 years of experience in a client facing, sales support, or administrative role
• Experience in facilities services, janitorial, or B2B services is an asset

BEST is committed to creating a diverse, equitable, and inclusive workplace. We support the hiring of visible minorities, women, members of the LGBTQ2S+ community, and veterans. We are an equal opportunity employer with the interests of fairness and equality. We will take the necessary measures to ensure that all applicants have equal access to Best Service Pros job opportunities.

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