Job Description

The Sales Coordinator plays a key role in managing leads and supporting the sales team by coordinating sales activities, managing documentation, and ensuring smooth communication between internal departments and clients. This role is essential in maintaining efficient sales operations and delivering a high level of customer service.

Key Responsibilities

• Provide administrative and operational support to the sales team
• Process sales queries, process quotations, proposals, contracts, and invoices
• Coordinate with clients to follow up on inquiries, proposals, and documentation
• Maintain accurate sales records, reports, and CRM data
• Track sales performance metrics and prepare regular sales reports
• Liaise with internal departments such as finance, operations, and compliance to ensure timely service delivery
• Assist in scheduling meetings, client calls, and presentations
• Support onboarding of new clients and ensure documentation is complete
• Handle customer queries and resolve issues in a timely and professional manner
• Ensure compliance with company policies and procedures
• Bachelors degree in business administration, Marketing, Accounting, IT or a related field
• Proven experience in a sales support or coordination role
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficiency in MS Office (Excel, Word, PowerPoint); CRM experience is an advantage
• High attention to detail and accuracy
• Ability to work independently and collaboratively in a fast-paced environment
• Proactive and solution-oriented mindset
• Strong interpersonal skills
• Professional demeanour and customer-focused attitude
• Ability to meet deadlines and handle pressure

Qualifications & Skills

- Bachelors degree in business administration, Marketing, Accounting, IT or a related field
- Proven experience in a sales support or coordination role
- Strong organizational and multitasking skillsExcellent verbal and written communication skills
- Proficiency in MS Office (Excel, Word, PowerPoint); CRM experience is an advantageHigh attention to detail and accuracy
- Ability to work independently and collaboratively in a fast-paced environmentProactive and solution-oriented mindset
- Strong interpersonal skillsProfessional demeanour and customer-focused attitude
- Ability to meet deadlines and handle pressure
Personal Attributes