Job Description

CooperVision Korea (CVK) is a well-established soft contact lens business with its national headquarters in Seoul, employing over 80 people, including a full field sales force. This position is expected to implement the execution of effective sales activities to reach established sales objectives for assigned territory/channel and effective management of assigned clients, including product penetration, display, prevention of stock-outs, involvement in promotional events.

• Effectively manage assigned customer accounts.
• Build and maintain strong relationships with customer accounts to drive sustainable business growth.
• Manage sales activities and trade programs for designated accounts.
• Respond to customer inquiries and address customer needs in a timely manner.
• Identify and develop new business opportunities through a thorough understanding of customer needs.
• Drive product penetration and increase market share within the assigned territory.
• Ensure product merchandising, inventory management, and prevention of stock-outs at customer accounts.
• Support and execute promotional and marketing programs.
• Provide professional after-sales service and customer support.
• Collect, analyze, and report sales performance, competitor activities, and market insights.

Performance Measurement

Performance will be evaluated based on the achievement of the following business objectives:

• Sales Achievement
• Return Rate Management
• Collections Management
• Strategic Product Sales
• New Account Development and Activation
• Market Share Growth

Knowledge, Skills, and Abilities:

• Strong interpersonal and communication skills with the ability to collaborate effectively across functions.
• Ability to work independently and effectively manage an assigned territory.
• Self-motivated with strong organizational and time management skills.
• Positive, customer-focused mindset.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong execution capability and problem-solving skills with a results-oriented approach.
• Native-level fluency in Korean is required.

Work Environment:

• Frequent field visits to customer accounts (optical stores) within the assigned territory.
• Support customer product training, promotional activities, and sales initiatives.
  

Experience:

• 2 to 3 years of sales experience preferred.
• Experience in contact lenses, optical products, medical devices, healthcare, or FMCG industries is preferred.
• Previous experience in the optical industry is an advantage.

• Experience in new account development and customer relationship management is preferred.

Education:

• Associate degree or higher.
• Degree in Business Administration or a related field is preferred.

Preferred Qualifications

• Valid driver's license and ability to travel within the assigned territory.
• Proven ability to build and maintain strong customer relationships.
• Strong sense of ownership, accountability, and commitment to achieving sales targets.
• Adaptable to change with a strong willingness to learn and grow.

CooperVision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals.

At CooperVision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and an employee-centric culture fuel a deeply engaged, high performing organization.

CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That's a strong reflection of our corporate culture—and part of the reason CooperVision may be a great workplace for you.