The Sales Consultant, PF (Personal Financing) at RHB Bank Berhad is responsible for driving sales of personal financing products and services, ensuring excellent customer service and contributing to the bank's growth objectives.
Job Responsibilities:**
* Proactively identify and acquire new customers for personal financing products, including loans and other related financial solutions.
* Conduct thorough financial needs analysis for individual customers to recommend suitable personal financing products.
* Achieve and exceed assigned sales targets and key performance indicators (KPIs) for personal financing.
* Prepare and process personal financing applications accurately and efficiently, adhering to all internal policies and regulatory requirements.
* Maintain strong relationships with existing customers to identify cross-selling opportunities and ensure customer satisfaction.
* Provide clear and comprehensive information to customers regarding product features, benefits, terms, and conditions.
* Stay updated on market trends, competitor activities, and new product developments in the personal financing sector.
* Collaborate with other departments to ensure seamless customer experience and efficient service delivery.
* Adhere to all compliance, regulatory, and risk management guidelines set by the bank and relevant authorities.
Job Qualifications:**
* Minimum of a Diploma in Banking, Finance, Business Administration, or a related field. A Bachelor's degree is preferred.
* Proven sales experience, preferably within the financial services industry, with a focus on personal financing or retail banking products.
* Strong understanding of personal financing products, credit assessment processes, and relevant banking regulations.
* Excellent communication, interpersonal, and negotiation skills.
* Ability to build rapport and establish strong relationships with customers.
* Results-oriented with a strong drive to achieve sales targets.
* Proficiency in Microsoft Office Suite.
* Ability to work independently and as part of a team in a fast-paced environment.
* Possess a valid driving license and own transportation (if required for client visits).
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
