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Responsible for providing financial advice and solutions to clients, focusing on personal finance products and services. This role involves building strong client relationships and achieving sales targets for RHB Bank Berhad.
Job Responsibilities**
* Identify and cultivate new customer relationships, actively seeking opportunities to cross-sell and up-sell banking products, particularly within the personal finance (PF) segment.
* Conduct thorough financial needs analyses for individual clients, understanding their financial goals, risk appetite, and current financial situation.
* Propose suitable personal finance products and services, including but not limited to savings accounts, current accounts, fixed deposits, credit cards, personal loans, mortgages, and investment products.
* Provide comprehensive explanations of product features, benefits, terms, and conditions to clients, ensuring full understanding and transparency.
* Achieve individual and team sales targets for personal finance products and services as set by the bank.
* Maintain a high level of product knowledge and stay updated on market trends, competitor offerings, and regulatory changes in the financial industry.
* Ensure compliance with all internal policies, procedures, and external regulatory requirements.
* Handle customer inquiries, complaints, and service requests efficiently and professionally, ensuring a positive customer experience.
* Prepare and submit sales reports, activity logs, and other required documentation accurately and on time.
* Participate in sales campaigns, roadshows, and other marketing initiatives to promote RHB Bank Berhad's personal finance offerings.
Job Qualifications**
* Minimum of a Diploma or Bachelor's degree in Business, Finance, Marketing, or a related field.
* Proven sales experience, preferably within the banking or financial services industry, with a focus on personal finance products.
* Strong understanding of various personal banking products, including deposits, loans, credit cards, and basic investment instruments.
* Excellent communication, interpersonal, and presentation skills.
* Demonstrated ability to build rapport and establish strong client relationships.
* Results-oriented with a strong drive to achieve sales targets.
* Ability to work independently and as part of a team in a fast-paced environment.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Knowledge of relevant financial regulations and compliance standards is an advantage.
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
