Job Responsibilities:
* Proactively identify and acquire new customers for Personal Financing products through various channels including cold calling, referrals, and branch walk-ins.
* Understand customer financial needs and recommend suitable Personal Financing solutions, including loans, credit cards, and other related products.
* Conduct thorough financial assessments and explain product features, benefits, terms, and conditions clearly and accurately to customers.
* Prepare and process Personal Financing applications efficiently and accurately, ensuring compliance with all internal policies and regulatory requirements.
* Build and maintain strong relationships with customers, providing ongoing support and addressing their inquiries or concerns.
* Actively participate in sales campaigns, roadshows, and other marketing initiatives to promote Personal Financing products.
* Achieve individual and team sales targets and key performance indicators (KPIs) consistently.
* Keep abreast of market trends, competitor activities, and new product offerings to identify sales opportunities.
* Collaborate effectively with internal departments to ensure smooth processing and delivery of services.
* Adhere to all bank policies, procedures, and ethical standards.
Job Qualifications:
* Minimum of a Diploma or Bachelor's Degree in Business, Finance, Marketing, or a related field.
* Proven sales experience, preferably in the banking or financial services industry, with a focus on personal financing or retail banking products.
* Strong understanding of personal financing products, including loans, credit cards, and related services.
* Excellent communication, interpersonal, and negotiation skills.
* Results-oriented with a strong drive to achieve sales targets.
* Ability to work independently and as part of a team in a fast-paced environment.
* Customer-focused with a commitment to delivering high-quality service.
* Proficiency in Microsoft Office Suite.
* Fluency in English and Bahasa Malaysia is required. Proficiency in other local languages will be an added advantage.
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
