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Responsible for providing financial advice and solutions to clients, focusing on personal finance products, and achieving sales targets while ensuring customer satisfaction and adherence to regulatory guidelines.
Job Responsibilities**
* Proactively identify and acquire new clients for personal finance products such as loans, credit cards, and insurance.
* Conduct thorough financial needs analysis for clients to recommend suitable products and services.
* Present and explain product features, benefits, and terms clearly and accurately to potential customers.
* Manage and grow an existing portfolio of clients, fostering strong relationships and identifying cross-selling opportunities.
* Prepare and process loan applications, credit card applications, and other personal finance product documentation accurately and efficiently.
* Ensure all sales activities comply with internal policies, procedures, and relevant regulatory requirements (e.g., Bank Negara Malaysia guidelines).
* Achieve individual and team sales targets for personal finance products.
* Stay updated on market trends, product knowledge, and competitor offerings.
* Provide excellent customer service and resolve client inquiries or issues promptly and professionally.
* Participate in sales campaigns, roadshows, and other promotional activities.
Job Qualifications**
* Bachelor's Degree in Business Administration, Finance, Marketing, or a related field.
* Proven track record in sales, preferably within the financial services industry.
* Strong understanding of personal finance products and services (e.g., personal loans, credit cards, insurance).
* Excellent communication, interpersonal, and presentation skills.
* Self-motivated, target-driven, and able to work independently as well as in a team.
* Customer-centric with a strong commitment to providing excellent service.
* Proficiency in Microsoft Office Suite.
* Ability to adapt to a fast-paced and dynamic sales environment.
* Prior experience in a bank or financial institution is an added advantage.
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
