Job Description

Gemmyo is an independent jewelry house that is developing a new vision of luxury, rooted in the present day.

Its creations are designed and manufactured in France to order and available in a wide selection of precious stones and metals. The brand stands out for its personalized customer experience, largely digital model, 100% integrated distribution, and consistently fair prices.

Fifty percent of sales are made on the Gemmyo website and 50% through the brand's nine boutiques, located in Paris (two boutiques), Lyon, Aix-en-Provence, Bordeaux, Toulouse, Geneva, Brussels, and Tokyo. The company has also been present via a pop-up boutique in Zurich since July 2024.

With around 100 employees, the company is now a standard-bearer for quality and attentive customer care.

Recruitment context

As a self-financed and profitable company, Gemmyo is looking to accelerate its international development. With this in mind, it aims to surround itself with ambitious talent with an eye for beauty and a desire to contribute to the long-term development of a jewelry brand.

Today, Gemmyo has solid assets:

• Impressive brand recognition in France and enthusiastic customer response

• Unique expertise in the field of digital luxury

Tasks

Above all, we are looking for someone passionate and curious, who shares our values and vision.

You will be hosting the pop-up appointments at a luxury hotel in Zurich, collaborating directly with the Zurich manager at every step.

In this role, you will be responsible for:

• Welcoming and assisting our customers with attention and kindness, contributing to the store's objectives
• Providing high-quality customer service and helping to build customer loyalty, while ensuring the store is well maintained and organized
• Be proactive in improving our tools, refining customer knowledge, and continuously enriching the in-store experience

You can count on us for the best training, uncovering the secrets of jewelry in a stimulating environment where high standards meet trust and kindness.

Requirements

We've said almost everything, but to sum up, if you are someone who is:

• Sincere, motivated, and drawn to the world of jewelry
• Smiling, communicative, attentive, and driven by the desire to provide a demanding and attentive customer experience
• A great people person, organized, and thorough
• Has a good level of German & English, and French would be a plus but is not compulsory
• Attracted by the challenge of a comprehensive role and an adventure that is as stimulating as it is enriching...

Then we would be delighted to embark on a new adventure with you.

Benefits

• Collective and individual bonuses based on clear and regular objectives.
• Strong commitment to management: Tailor-made training and comprehensive support for successful integration.
• An environment conducive to fulfillment: Kindness, transparent communication, regular celebrations, high-quality work environments.
• Exclusive jewelry privileges: Unique benefits to discover when you join us.

Contract duration: 3 months (May/June/July)

Working hours: 40% (2 days per week, Fridays and Saturdays)

Work location: a high-end hotel