We are looking to employ a Dynamic, high performing Sales Consultant at our Paarl Branch. If you thrive in retail sales, commission, and a fast-paced environment, then we would love to hear from you.
Sales maximization
Maintain and increase sales
Ensure staff are aware of new stock and can answer product related questions
Ensure no quotation remains on the system for more than 7 days
Ensure available stock is pushed and sold
Ensure targets are met and business growth ensured
Providing excellent customer service at all times
Ensure customer expectations are exceeded
Ensure that all customers are receiving service of the highest quality and standards
Ensure all queries have been attended to
Ensure that all customers have been contacted and that follow up notes are made on individual orders
Ensure all Coricraft values are lived and for all staff to attain the level of excellence required
Basic administration
Ensure the customer receives the correct products and delivery process is run in a smoothermanner.
Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
Ensure that the correct amount and payment type is used when applying payment
Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
Ensure all customers are provided with constant service.
Ensure that stock levels are correct and minimize stock losses
Ensuring that showroom looks presentable at all times
To ensure a clean and tidy store in order to enhance display of the store
To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing
To ensure that the showroom is visually appealing to customers in the mornings and to ensure thatthe store is left neat and tidy, ready for the next day’s trade.
Incumbent achieves results in ways that build strong partnerships, both internally and externally
Client satisfaction / expectation management
Participate effectively in a team and self-management
Incumbent achieves results in ways that build strong partnerships, both internally and externally
Client satisfaction / expectation management
Attending to incoming calls
Attending to walk in customers
Following company policies and procedures
Must have a matric certificate (Grade 12)
2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
Sales qualification advantageous
Computer Literate
Knowledge of Syspro
Skills:
Good communication skills
Good people skills
Good administration skills
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)
If you are interested in applying and you are confident that you qualify in terms of the information set out in this advertisement, please draft a letter of application and send it, together with a signed internal application and a copy of your latest/updated CV to applications@coricraft.co.za (Only these applications will be considered)
Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Tapestry Home Brands and all its subsidiaries, to process your personal information in order for Tapestry Home Brands to consider your application for this position.
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Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
