Knowledge Responsibilities:
Senior sales consultant will work closely with direct line manager to track down potential leads and prospect and to support and guide other team members to achieve sales target listed by contracting and building good relationship with existing customers and prospects in order to understand their needs and to provide themrentaservices beyond their expectation. Previous knowledge in sales, wide previous professional networks, and good market insight arepreferrable Excellent communication skill, strong personality, and self-initiativesare neededto contribute building a strong team while negotiation skill and focused orientation toward excellent customer experiences toaccumultatenew deals and clients.
Functional Responsibilities
To maintain smooth daily team's andinterdepartmentoperations appointed under the supervision of Direct Line Manager,
To act as the point of contact between clients and internal departments to ensure service iswell-providedand issues are well-handled on time.
To processneccessarypaperworks, booking and ensure the servicesis deliveredsmoothly to customers,
To act as a mutual support to Direct Line Manager and team to plan and execute the strategic action plan for sales,
To ensure an accurate weekly planner and good tasks implementation,
To do lead generation, cold call, and official presentation/meetings with targeted customers according to the target,
To keep tract daily result, to understand all cases/deal status, and to propose immediate action to improve rental sales,
To generate and present accurate report daily, weekly, monthly report with specific deadline instructed by Direct Line Manager,
To respond well and accurately to customer's inquiry (proper questions to ask, and proper answers with knowledge),
To ensure the good business relationship with customers especially under the scope of rental,
To generate monthly 10 customers and do courtesy visit/entertainment with Direct Line Manager and General Manager,
To understand customer profile who is our target, accurately update their move and bring to discuss daily for any concern or opportunity,
To provide real time market update to team for faster response to market change.
Financial Responsibilities:
To assist Admin team in Account Receivable Follow-up, cash collection,etcwith clients if needed,
To keep track of all invoices and payment concerning the sales expense for Admin team,
To help the team saving up the expenses and maximizing the profit.
Internal Interaction:
To work closely under supervision of Direct Line Manager toachieverental sales target. To coordinate with Rental/Leasing Team to exchange knowledge and information related to the market. To coordinate with admin and fleet to ensure the best services to customer. Be able to response to team's request ontime.Befriendly and kind with others.
External Interactions:
To respond to new customers (email, call, etc.)with a proper contact management and build good relationship with existing customers.
To have best relationship and at least two coffee talk per week with other sales person ofinterco-divisions in RMA.
Travel Requirements:
etimesto provinces and to join frequent networking events and on-field inspection/spot-check.
Behaviors:
Teamwork
Problem Solving
Service Orientation
Planning and Organizing
Education/Certification:
Bachelor Degree or equivalent in Business Administration, Marketing, or related fields.
Knowledge, Skills and Experience:
Experience in Sales/Marketing or customer relationship management.
Excellent communication skills with strong personality.
Excellent negotiation and people's skill towinnewclients.
Self-motivated and self-organisedwith the ability to both work independently and in team.
Other Criteria : Excellent computer skill Excel, Word, E-mail, Outlook,Linkedin, and social media proficiency desired.
As a global solutions provider across the automotive, equipment, engineering, financial leasing and hospitality industries, we boast a robust operational presence that spans 16 countries.
For almost 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance.
Offering innovative mobility solutions, our automotive unit also specializes in customizing solutions to your specific needs. With our ever-growing presence across the globe, we are committed to making the world’s leading automotive and equipment brands as accessible to our customers as possible.
At RMA, we are not only passionate about creating and enhancing communities with sustainable living and renewable energy solutions but also empowering customers with agricultural equipment and customized financial solutions to transform and scale their businesses. Beyond the intersectional worlds of agriculture and engineering, we also bring international food brands and diverse dining experiences to life for our customers.
