Canstar

Sales Consultant

Canstar  •  Brisbane, AU (Hybrid)  •  22 hours ago
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Job Description

Sales Consultant – Health Insurance

Full-time | Hybrid role | Brisbane or Sydney

Competitive base salary + generous performance incentives

Join Canstar Group and make a real difference every day!

Are you a Health Insurance professional and want to make your mark in the industry? At Canstar, we are building a team of sales professionals to help everyday Australians find the right Health Insurance cover. Not only will you be compensated with a competitive base salary and potential commission earnings, you will also be the voice of our first in house Health Insurance team!

As a Canstar Sales Consultant, you’ll play a key role in Canstar’s mission of helping consumers confidently find the product that best suits their needs.

Aside from being a trusted advisor to our customers, you’ll also help shape the future of our business by sharing customer insights and feedback. You’ll play a key role in driving improvements in our products and services, making your impact felt well beyond your day-to-day role.

This is a full-time position based in either Brisbane or Sydney, with the flexibility of a hybrid work model (a mix of office and work-from-home days).

What You’ll Be Doing

  • Engage with prospective customers via inbound and outbound calls to understand their health insurance needs.
  • Present and explain health insurance policy options clearly, including waiting periods, exclusions, limits, and tiers.
  • Achieve and exceed monthly sales and conversion targets.
  • Adhere to all of Canstar’s sales processes, compliance standards, and the PHIIA Code of Conduct, ensuring every interaction reflects our commitment to integrity and ethical practice.
  • Keep accurate records in the CRM and ensure all customer interactions meet quality standards.
  • Contribute positively to a high-performance, team-oriented culture.

What We’re Looking For

  • 1-2 years of experience working within sales (health insurance preferrably), with a proven track record of exceeding targets through a customer-first approach.Strong verbal communication and interpersonal skills, with the ability to simplify complex information with empathy and patience.
  • Comfortable working in a fast-paced, KPI-driven environment.
  • Desire to continuously learn and stay informed of changes to private health insurance products.

Desirable skills

  • Experience in health insurance sales.
  • Knowledge of the Private Health Insurance sector and PHIIA Code of Conduct.
  • Ability to adapt quickly to new systems and processes.
  • Interest in building a career in financial services

Why Join Us?

  • Generous base salary + performance-based incentives
  • Hybrid work model (office + work from home flexibility)
  • Full-time opportunity in either Brisbane or Sydney
  • Play a part in helping Australians make more confident financial decisions
  • Be part of a supportive, high-performing team with a strong culture of growth and innovation

Ready to make an impact?

Apply now and join Canstar Group as we continue to help Australians navigate their financial choices with confidence.

Recruitment Agencies: We politely ask that you refrain from contacting our People & Culture team or hiring managers directly. Canstar does not accept any unsolicited referrals from recruitment or job placement agencies.

Canstar

About Canstar

Canstar is an Australian financial comparison site. Our purpose is to simplify the world of finance and help consumers confidently find the right product for them on loans, insurances, super and more.

We’ve been working hard on this for some time. In fact, we were one of the original comparison services in Australia having started up in 1992 as a privately-owned financial research agency. Today, we are one of Australia’s fastest growing digital businesses, with over 2 million Australians visiting our sites each year, and 4 in 5 people recognising the Canstar logo.

Customers who visit our site are able to compare more than 30 different finance categories, including banking, insurance and superannuation. We understand that people don’t always love managing their finances, but we do. That’s why our team collects, analyses and researches thousands of finance products to develop our expert value-based, not just price based, Star Ratings and Awards. We’ve also recently launched Customer Satisfaction Awards to add a consumer perspective to the comparison equation.

In 2010, we expanded our services and launched Canstar Blue to provide customer satisfaction research and ratings for consumer products and services including energy, telco and consumer goods. We engage respected professional market research companies to ask consumers about their personal brand experiences. With a strong focus on product and service excellence, our aim is to act as the real voice of the consumer (based on quantitative research).

Whilst our rating models differ between Canstar and Canstar Blue, we exist to help customers confidently choose the right product for them irrespective of whether it is a home loan, a super fund or an energy plan.

In 2021, we welcomed fellow financial comparison site, RateCity (RateCity.com.au) to the Canstar Group.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
, AU
Year Founded
1992
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