Splend

Sales Consultant

Splend  •  Sydney, AU (Onsite)  •  5 days ago
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Job Description

About us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if you...

  • Thrive working in a fast paced environment

  • Want warm leads only – no cold calling

  • Want a commission structure that rewards performance and results

About the role
We’re looking for a confident, customer-focused Sales Consultant to join our team based in our Haymarket, Sydney CBD office This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving. No cold calling — just real conversations and warm enquiries every day.
Reporting to the Sales Team Leader, the Sales Consultant is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. This role will be responsible for handling sales enquiries and educating customers over the phone on Splends unique industry leading products and benefits, and progressing potential customers through the sales pipeline from enquiry to subscription.

What you'll be doing

  • Educate customers across our product suite and service offering and Splends points of difference.
  • Use a consultative selling approach to understand customer needs and to recommend appropriate products.
  • Manage an end-to-end sales pipeline, guiding customers through the full sales cycle from initial engagement to close.
  • Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
  • Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them.
  • Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals.
  • Maintain a high level of customer service in line with Splends values and passion for our customers.

What you’ll bring

  • Minimum 1 year of proven sales experience in a formal sales environment.
  • Automotive sales experience is highly regarded (but not essential).
  • Demonstrated ability to confidently identify customer needs and clearly articulate and sell the key benefits of a product or service.
  • Proven track record of confidently closing sales deals and successfully upselling to maximise customer value.
  • Experience working in a high-volume sales environment (50–60 calls per day).
  • Strong pipeline management capabilities with the ability to effectively manage leads and follow-ups.
  • Experience using CRM systems to manage customer interactions, track opportunities, and maintain accurate records.
  • Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.
  • Basic negotiation skills
  • Excellent time management skills
  • Eager to learn, grow and develop in a high growth scale up environment.
  • Great customer service skills with a customer outcome driven focus and approach.
  • Strong administrative capabilities.
  • Comfortable and able to work alternate Saturdays (with a day off in lieu the week following).

Our benefits

💰 Commission: earn based on your performance with uncapped commission

🎂 Day off for your Birthday!

🚘 Salary packaging with 15% employer contributions for Electric Vehicles

📖 Dedicated Learning & Development platform  

💭 Employee Assistance Program

🎉 Socials: budget for team and company wide social initiatives

Our Process

  1. Intro with our Talent team to understand your background, aspirations, and answer your questions.

  1. Interview with the hiring manager to discuss your experience and how it aligns with this role.

  1. Where it applies, we’ll ask you to complete a practical case study.

  1. Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

Splend

About Splend

Splend provides eco-friendly and affordable cars to on-demand drivers, so they can focus on earning an income.

For over seven years, we’ve been helping drivers earn more, improve their ratings, and enjoy their jobs. How do we do that? By offering an unrivalled level of support for our customers.

We’re more than a car supplier. We provide resources and a community for drivers wanting to be their best. From dedicated support to advanced training and rewards, we help our customers take control of their careers with our flexible plans.

Splend was founded in Sydney in 2015. As on-demand driving became part of modern society, we expanded to nine cities across Australia, the Americas, and Europe, and grew our global team to over 150 employees.

We’ve helped students, retirees, former refugees, and single parents find work they love, which fits their lifestyle. We take pride in everything our members and teams achieved so far, and we’re only just getting started.

Industry
Transportation & Logistics
Company Size
51-200 employees
Headquarters
Sydney, AU
Year Founded
2015
Website
splend.com
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