Job Description

Palo Alto, CA | Premium brand | Luxury & Hospitality | No prior automotive experience is required! | Veterans encouraged to apply

• Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality

The Sales Consultant is the driving force behind a dealership's sales success. You'll build relationships with customers, understand their needs, and present vehicles that perfectly match their lifestyle and budget. Your charisma, product knowledge, and negotiation skills will be key to closing deals and exceeding sales targets.

Responsibilities:

• Prepare for every appointment -- know the product, know the guest, respect their time
• Guide guests through the full sales process with clarity: options, pricing, financing, and timelines
• Conduct product demonstrations and test drives that highlight what makes BMW exceptional
• Track every interaction in the CRM and follow up consistently to build lasting relationships
• Negotiate with integrity -- find the right deal for the guest and the dealership
• Support dealership goals through professional presentation and adherence to our standards
• Partner closely with Finance to ensure a seamless delivery experience

Qualifications:

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• 1+ years of sales experience in automotive or other hospitality/sales role.
• Strong communication, interpersonal, and negotiation skills.
• A passion for the automotive industry and a genuine desire to help customers.
• Excellent product knowledge and the ability to learn about new vehicle features quickly.
• Self-motivated, with a drive to succeed and achieve sales targets.
• Professional appearance and demeanor.
• Valid driver's license with a clean driving record.
• A positive and enthusiastic attitude.

Benefits of Working at Swickard:

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?