Job Description

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, thesupportand the strategy to make it happen.

We'rea well-respected not-for-profitthat'sbeen servingsociety'smost vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now,we'reextending our reach and impact even further.

As aSalesConsultant, you will be at the heart of welcoming new clients, guiding them through assessment, and setting them up with the right care and support.Youwilljoin a warm, values led team where excellence, integrity and compassion shape your daily work.

Your Opportunity

This is a 12‑month fixed-term, full-time position based in Jannali, servicing StGeorgeandSoutheastSydney. Itis suitable for acarepartner ready to upskill or asalesconsultantwith experiencein home care.

As aSales Consultantin Home Care, you will be the key professional supporting prospective clients from their first enquiry through to the commencement of services. You will assess client needs, prepare tailored care plans and budgets, and ensure each client is supported to access services that align with their goals,preferencesand circumstances.

You will playa central rolein the growth of Anglicare at Home byshowcasingour point of difference, recommending personalised care options, and partnering with internal and external stakeholders to deliver a seamless onboarding experience.

With professionalism,empathyand confidence, you will be:

Client Experience and Onboarding

• Ensure a smooth transition frominitialenquiry to commencement of care

• Build trust with prospective clients, families and advocates using a consumer directed approach

• Conduct comprehensive assessments of client needs and goals

• Prepare tailored care plans,budgetsand service recommendations

Service Coordination and Compliance

• Ensure services and assistive products are in place and safe, aligned with client needs and budget

• Completeaccurate,timelydocumentation and provide handover to CarePartner

Stakeholder Engagement

• Maintain strong relationships with internal teams and external partners

• Promote Anglicare's services to clients,professionalsand local communities

• Support a cohesive team culture aligned with Christian values and the Acts of Purpose Framework

What You'll Bring

You are a confident communicator and relationship builder with a passion for supporting older people. You understand aged care pathways and enjoy guiding clients with empathy and clarity

You will also need:

• Diploma of Service Coordination, CommunityServicesor similar qualification

• Experience delivering excellent customer service

• Previousaged care experience, including in-home comprehensive assessments (Essential)

• Comprehensive understanding of aged care funded programs/services and supports to help accurately inform new clients.

• Confidence and competency in using business programs,technologyand electronic documentation systems

• Current driver's licence, own registered and insured Motor Vehicle

• Willing to travel in community

You will thrive if you are:

• Empathetic and client centred

• Highly organised with strong attention to detail

• Confident is discussing,presentingand recommending services to new clients

• Skilled at building rapport and trust quickly

• Motivated by achieving consult and intake KPI targets

• Care Partner to step up as Care Consultant

Why Anglicare?

• We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

• At Anglicare,you'llget the security, stability and opportunities that come with a strong, well-established organisationthat'sready for the future.You'llbelong to a community of kind,humbleand respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience andexpertise, and shape a rewarding career.

• On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.

• Spend up to $2,650 on accommodation,mealsand entertainment also tax free with salary packaging.

• Ongoing professional development and leadership training to advance your career

• Exclusive discounts to over 400 retailers

• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

To apply for this role, please click the 'Apply' button orsubmit All applicants will receive a response.

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders,abilitiesand cultural backgrounds.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Application Close Date: May 29, 2026