Your Responsibilities
Provide a consistent superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge
Always embrace the Miele Experience strategy and operational guidelines and ensure customers enjoy a hassle-free, premium retail experience
Have the ability to wear different hats, ensuring the Miele Experience Centre is always pristine
Prepare customer quotes and orders
Sell Cash-and-Carry products, cross and up-sell products, providing owner education, assisting with events
Has the ability to create leads from consumer events which take place at the Miele Experience Centre.
What we are looking for
Minimum of two (2) years in premium retail sales and customer service experience
Experience with events coordination and management
Experience working in a team environment
Flexibility for evenings and weekends
The salary range for this position is $40,000 to $45,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills and alignment with market data.
Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise.
As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.
Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.
Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.
