Job Description
- Veterans encouraged to apply
- No prior automotive experience is required! Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality
The Sales Consultant is the driving force behind a dealership's sales success. You'll build relationships with customers, understand their needs, and present vehicles that perfectly match their lifestyle and budget. Your charisma, product knowledge, and negotiation skills will be key to closing deals and exceeding sales targets.
Responsibilities:
- Welcome guests, build rapport, and conduct thoughtful needs assessments
- Present vehicles with clarity, aligning features, performance, and technology to guest priorities
- Facilitate test drives and confidently demonstrate vehicle operation
- Guide guests through pricing, trade-in, and financing conversations with transparency
- Secure purchase agreements and deliver a seamless buying experience
- Maintain accurate customer records and follow-up activity in the CRM
- Build long-term relationships through post-sale follow-up and repeat business
- Stay current on inventory, product updates, market trends, and competitor offerings
- Support dealership initiatives, events, and vehicle presentation standards
- Uphold Mercedes-Benz brand standards, dealership policies, and professional conduct
Qualifications:
- Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Minimum of one year of experience in automotive sales or comparable sales experience.
- Strong communication, interpersonal, and negotiation skills.
- A passion for the automotive industry and a genuine desire to help customers.
- Excellent product knowledge and the ability to learn about new vehicle features quickly.
- Self-motivated, with a drive to succeed and achieve sales targets.
- Professional appearance and demeanor.
- Valid driver's license with a clean driving record.
- A positive and enthusiastic attitude.
Physical Requirements
- Standing and Walking: Consultants often spend significant time on their feet, walking around the dealership, assisting customers, and demonstrating vehicles.
- Sitting: There may be periods of sitting, such as during customer meetings or paperwork.
- Reaching and Bending: Consultants may need to reach into vehicles to demonstrate features or retrieve items.
- Lifting: Occasionally, there might be a need to lift or move documents, brochures, or other materials.
Benefits of Working at Swickard:
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
About Us
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
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