Job Description

Job Title: Sales Consultant

Location: Cape Town, South Africa

Salary Market Related R15 - R25000 based on experience.

We are seeking a dynamic and results-driven Sales Consultant to join our team in Cape Town. The ideal candidate will be responsible for generating quality leads, converting them into sales, and maintaining long-term relationships with clients. This role involves a mix of telephonic, email, and face-to-face interactions, participation in trade shows, and collaboration with various departments to achieve sales targets and enhance customer satisfaction.

Key Responsibilities:

• • Generate quality leads by making contact via telephone, email and face to face and turning them into opportunities for sales.
  • Generate leads relating to RFIs, RFPs, RFQs and other sales/tender related portals
    
  • Participate in trade shows, exhibitions, networking sessions to generate leads.
    
  • Assist walk in customers and attend to incoming calls.
  • Receive sales enquiries and provide quotations, product / service information, drawings, support and pricing.
  • Capture customer information, including addresses and phone numbers, for future follow-up.
  • Process estimates, sales orders and purchase orders.
  • Convert leads to sales through good communication, follow-ups and positive attitude.
  • Build long term relationships and uphold the relationships with clients to ensure they remain satisfied, that their questions are answered, and that their needs are met
  • Follow sales strategies and achieve monthly targets.
    
  • Create a positive and lasting relationship with suppliers
    
  • Pay attention to competitors and their activities within the industry.
  • Ensure that all administration relating to sales is efficiently completed.
  • Work closely with other departments and find opportunities to cross sell / upsell.
  • Demonstrate advanced product knowledge and involve management in product knowledge initiatives.
    
  • Adhere to all company policies and procedures
    
  • Follow up with clients to make sure that they are satisfied with products
    
  • Always look for new ways to make products attractive to customers
    
  • Help improve brand awareness and a social media presence with the marketing department.
    
  • Collaborate with the marketing department to develop and implement new sales strategies
    
  • Meet with other associates and sales consultants to discuss innovative ways to effectively sell to customers
    
  • Care for company tools provided and adhere to company policies in an around the care of these tools.
    
  • Build rapport with customers through friendly, engaging communication.
  • Ad hoc duties.
    
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Requirements:

• Proven experience in sales, preferably in a similar role.
• Excellent communication and interpersonal skills.
• Ability to generate leads and convert them into sales.
• Strong customer service skills.
• Good understanding of sales processes and strategies.
• Ability to work independently and as part of a team.
• Proficiency in using CRM systems and other sales-related software.
• Willingness to participate in trade shows, exhibitions, and networking sessions.

Benefits:

• Competitive salary.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Access to company tools and resources to aid in sales activities.