Job Description

Sales Consultant

Duties & Responsibilities:

Act as the internal interface between The Company and the customer
Develop and maintain effective business relationships with customers
Provide prompt, courteous, and accurate responses to customer queries regarding orders, quotations, and deliveries
Promote customer satisfaction by assisting in the development and implementation of plans to improve these levels
Support the Commercial Business Managers and Key Account Managers
Compile quotations, coordinate sales orders, and ensure customers are invoiced timeously and in accordance with the commercial governance framework
Coordinate customer credit facilities and submit the required financial documentation to the relevant financial institutions to ensure on-time payment
Assist in the development and implementation of plans to improve commercial efficiency
Support the Customer Relationship Management system and other commercial processes
Compile and submit monthly reports to the Customer Excellence Manager and Business Managers

Education & Experience:

A bachelor's degree or diploma in business management, finance, or related qualification
At least 3 years experience in a sales consultant or customer service role, with an advantage in administration and high-volume office work
An understanding of sales principles and customer service practices
Proficient in understanding and managing the quote-to-cash process
Extensive experience in handling quotations and invoicing, preferably using SAP or a similar ERP system
Familiarity with Salesforce is a plus
Knowledgeable about Incoterms 2020
Knowledge of prepayment and revenue management products is advantageous / Electrical products

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry

Unknown

Company Size

51-200 employees

Headquarters

Bedfordview, ZA

Year Founded

1989

Website

boardroom.co.za

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