Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Sales Compensation Associate manages day-to-day operations for sales variable compensation programs, ensuring accurate plan administration and timely payments. This role supports plan setup, ongoing maintenance, reconciliations, and documentation while partnering closely with Sales, Finance, Accounting, and IT. This role reports to the Sr. Manager of Commissions.
About the Team
The Commercial Strategy & Operations (CSO) team designs and operates compensation programs that align sales incentives with business goals and customer outcomes. The team partners with Sales leadership, Finance, Accounting, Compensation, Compliance, and IT to configure systems, validate results, and provide actionable reporting. The team regularly uses tools such as Salesforce and Xactly and focuses on process improvement, internal controls, and cross-functional collaboration to scale reliable compensation operations.
Essential Job Responsibilities:
Create, maintain, and distribute sales compensation plans and related communications.
Manage ongoing maintenance and administration of variable compensation programs throughout the year.
Process and validate commission payouts to ensure accurate and timely payments.
Investigate and resolve commission reconciliations and payment discrepancies; escalate when required.
Maintain and update detailed process documentation and internal controls for commissions operations.
Develop and deliver reports, dashboards, and analytics to support business and audit requirements.
Reconcile results across internal systems (e.g., Salesforce, Xactly) and ensure data integrity.
Engage with technical partners to identify automation opportunities and implement efficiency improvements.
Provide stakeholder training and act as a trusted advisor for employees receiving variable compensation.
Use AI-assisted productivity tools to streamline repetitive tasks and learn new AI tools to improve accuracy and throughput.
Additional Job Responsibilities:
Participate in monthly accounting activities including commission accruals and expense reporting.
Support year-open activities: plan setup, configuration, validation, and distribution in collaboration with CSO, IT, and Compliance.
Participate in periodic analytic reviews of plans against business objectives and recommend adjustments.
Provide required documentation and evidence for internal and external audits.
Assist in ad-hoc projects to improve compensation design, reporting, or processes.
Expected Education & Experience:
Bachelor’s degree in Business, Finance, Accounting, or related field preferred.
1–2 years of experience in variable compensation, sales commission administration, or related finance/operations role (required).
Experience using Xactly Incent and/or SPIFF required.
Proficiency with Excel at an intermediate to advanced level.
Experience working with CRM systems such as Salesforce highly preferred.
Strong attention to detail and ability to maintain confidentiality with sensitive compensation information.
Demonstrated problem-solving skills and ability to work with limited supervision.
Strong written and verbal communication skills for cross-functional collaboration.
Ability to prioritize multiple tasks and adapt to a fast-paced environment.
History of identifying process improvements or automation opportunities.
Expected Compensation
$59,000 - $99,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work.
Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.
