Job Description

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Bloomingdale’s is seeking a highly skilled and motivated Digital Luxury Stylist to join our elevated luxury team. This hybrid role combines in-store expertise with a strong digital presence to deliver a seamless, personalized, and aspirational luxury shopping experience. You will serve as a trusted style authority, representing Bloomingdale’s while maintaining strong partnerships with luxury brands. With an established client base, you will leverage your network and digital influence to drive sales, inspire loyalty, and grow Bloomingdale’s luxury presence.

Essential Functions

Luxury Sales & Styling Expertise:

• Guide customers through their luxury fashion and accessory purchases for both men and women.
• Demonstrate in-depth knowledge of luxury brands, trends, and product features to inspire confidence and loyalty.
• Provide a personalized, consultative experience that reflects Bloomingdale’s elevated brand standards.

Digital Client Engagement:

• Respond to customer requests via digital platforms while they browseBloomingdales.com.
• Leverage digital tools and your personal digital presence to engage, acquire, and retain clients.
• Reconnect with clients using outreach tools to inspire repeat purchases and loyalty.

Hybrid Work & Clienteling:

• Deliver a seamless client experience both in-store and from home, with a flexible hybrid schedule based on business needs.
• Maintain and expand an existing client base while creating opportunities for new client acquisition through personal networks.
• Collaborate with in-store teams and luxury partners to provide cohesive service and maximize sales opportunities.

Partnerships & Collaboration:

• Work closely with luxury brand representatives while upholding Bloomingdale’s standards and client experience.
• Continued pursuit of product knowledge and enhancing best practices with central partners and selling leadership.

Success Metrics:

• Achieve and exceed sales volume and luxury penetration goals.
• Build and maintain long-term client relationships that drive retention and loyalty.
• Contribute to the overall growth of Bloomingdale’s luxury business.

Qualifications

• Minimum 3 years of luxury retail experience, preferably with high-end fashion or accessory brands.
• Established $2M > client book and proven ability to grow clientele through digital engagement.
• Demonstrated digital presence that supports personal brand and sales.
• Strong interpersonal skills with the ability to engage, inspire, and connect with high-net-worth clients.
• Flexible and adaptive in a hybrid work environment.
• Passion for luxury fashion, styling, and elevated client experiences.
• High school diploma or equivalent required; advanced education preferred.

Work Environment & Essential Physical Demands

• Hybrid role with flexibility based on business needs, tied to specific store locations.
• Frequent standing, walking, reaching, and occasional lifting up to 10 lbs.
• Ability to work evenings, weekends, and holidays as needed.
• Regular, dependable attendance and punctuality required.

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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