Job Description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• $28.31 per hour base rate (Monday to Friday, 7:00am to 6:00pm)
• $42.47 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays
• 5 weeks of paid annual leave, paid parental leave, family and community leave, and more
• 24/7 access to our Employee Assistance Program (EAP) for health and wellbeing support
• 15% Co-worker discount
• Co-worker uniform provided
• Free Co-worker parking
• Rosters published 4 weeks in advance
• Bonus programme (where eligible)
• Affordable, nutritious meals and complimentary drinks in the co-worker restaurant
• Benefits Membership, providing savings and discounts on everyday expenses, entertainment, retail, and wellbeing services through hundreds of participating providers
• Co-worker Loyalty Program, offering additional employer contributions to your superannuation (where eligible)
• Novated Leasing for Electric Vehicles (EVs) through our partnership with Flare, supporting a more sustainable way to drive

Additional Information
• Permanent Part-Time opportunities available at 40, 50, or 60 hours per fortnight
• Rotating roster between 8:30am and 9:00pm on weekdays and weekends
• Availability to work 3 out of every 4 weekends, including both Saturday and Sunday

Recruitment Process
• Shortlisted candidates will be invited to complete a pre-recorded video interview
• Selected candidates will then attend a group interview on Thursday, 10 September
• Successful applicants will commence employment with IKEA on Monday, 21 September

* November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.

About this work area

As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. Working across Showroom, Markethall and Self-Serve Warehouse departments, you’ll combine customer interaction with hands-on store tasks.

Your responsibilities will include:
• Approaching customers, understanding their needs, and recommending suitable home furnishing solutions.
• Actively selling the IKEA range and promoting services to enhance the customer experience.
• Keeping your area clean, well-stocked, organised and correctly priced.
• Maintaining and refreshing displays through basic visual merchandising and stock condensing.
• Replenishing stock and preparing sales spaces using safe manual handling techniques.
• Assembling products to ensure strong presentation and functionality.
• Using IKEA systems to provide accurate product information and support order placement.
• Working collaboratively with your team and other departments to deliver great results.



You’re friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities.

You'll thrive in this role if you have:
• A warm, approachable and confident communication style.
• A strong work ethic with the ability to take initiative and work independently.
• A collaborative mindset and enjoy working as part of a team.
• Good organisation skills and attention to detail.
• Comfort with physical work, including manual handling and maintaining displays.
• A genuine interest in home furnishings and creating exceptional customer experiences.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range, tools, and systems.

Preferred experience:
• Previous experience in retail, customer service, or showroom sales.
• Experience working in a fast-paced, customer-focused environment.
• Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.

We need people like you

At IKEA, work is so much more than a job. Come join us!