At Top Doctors Group, we work to improve the way people access healthcare. Through technology, we connect patients, healthcare professionals, and clinics to deliver a more accessible, efficient, and human experience.
Today, we operate in 10 countries and develop digital solutions that help thousands of medical specialists grow their practice while enabling millions of people to find the healthcare they need.
We believe technology can create a positive impact when it is used to serve people. That is why we continue to grow and look for talented individuals who want to help us build the future of digital healthcare in an international, innovative and fast-evolving environment.
Because you will play a key role in the growth and development of some of the most strategic accounts within the Top Doctors ecosystem.
You will not be managing accounts from a purely operational perspective. Instead, you will act as a trusted advisor to doctors and private clinics, helping them maximise the value of our digital solutions and identify new opportunities to grow their visibility, reputation and patient acquisition.
Working closely with Sales, Product, Marketing and Client teams, you will contribute directly to client retention, portfolio growth and the long-term success of our healthcare partners. Your work will have a tangible impact on both our clients' growth and the continued expansion of Top Doctors Group.
Manage and develop a strategic portfolio of doctors and private clinics within the UK market, building strong and long-term relationships.
Design and execute growth and retention strategies through upselling and cross-selling initiatives, identifying opportunities to expand account value.
Support clients in adopting and optimising our digital solutions, coordinating internally to ensure successful implementations and a seamless client experience.
Deliver consultative and commercial presentations on new products, functionalities and services within the Top Doctors ecosystem.
Manage contract renewals while proactively identifying new opportunities for account development and growth.
Monitor portfolio performance, commercial activity and account evolution through CRM tools and performance metrics.
Act as a strategic partner to clients, understanding their goals and recommending tailored solutions that support their business growth.
If you enjoy building long-term client relationships, identifying growth opportunities and helping customers achieve their goals through consultative conversations, you will probably be a great fit for this role if you have:
✔ Previous experience managing and developing B2B client portfolios with a strong focus on retention, account growth and relationship management.
✔ A consultative mindset and strong business acumen, with the ability to identify opportunities and recommend tailored solutions.
✔ Experience working with commercial KPIs, portfolio growth targets and customer success metrics.
✔ Excellent communication, negotiation and stakeholder management skills.
✔ Experience using CRM platforms and digital account management tools.
✔ Strong organisational and analytical skills, with the ability to work effectively in dynamic environments.
✔ Native-level English.
➕ Experience in SaaS, digital marketplaces, technology companies or eHealth/HealthTech environments will be highly valued.
♾️ Real opportunities for professional growth and career development.
💻 Hybrid working model.
🕑 Full-time schedule: Monday to Thursday from 9:00h to 18:30h and Fridays from 9:00h to 15:00h.
💰 Annual gross salary between €27,000 and €30,000.
🎂 Your birthday off.
💱 Flexible compensation and employee benefits.
🏥 Healthcare discounts.
🌎 An international, dynamic, and collaborative environment.
👥 Leaders who prioritise support, autonomy and people development.
🥳 A team where you can learn, grow and enjoy the journey.
At Top Doctors Group, we believe talent goes far beyond any personal characteristic.
We are committed to building a diverse and inclusive environment where everyone has equal opportunities to grow and develop professionally. If you require any adjustments or support during the recruitment process, we will be happy to help.
If you've made it this far and see yourself reflected in much of what we're looking for, we'd love to hear from you. We don't believe in perfect candidates or people who match every requirement on paper. Beyond specific experience, we value the skills, capabilities, and ways of working that help create value for the team and contribute to the company's growth. If you believe this opportunity could be a great fit for you, we encourage you to apply.
TopDoctors® is a globally recognised leader in the identification of the best doctors and medical centres, established as the most dependable online medical platform in Spain, Italy, the UK, Chile, Mexico, Colombia, Argentina, Kingdom of Saudí Arabia and also in US, thanks to their US partners Castle Connolly America’s Top Doctors.
Last year, more than 275.000.000 patients have turned to Top Doctors® to find their doctor and more than 2.300,000 have booked their appointment in real time with the best doctors.
TopDoctors® offers patients a trusted source of medical professionals, owing to the fact that it is the only medical website that selects its members according to medical excellence in the field. This is guaranteed by an exhaustive selection and auditing process, certified by Adecco Medical & Science and evaluated by a team of Clinical leaders who maintain the outstanding election process. The platform includes instant online bookings, revolutionising the doctor patient relationship: access 365 days a year, 7 days a week and 24 hours a day.
Top Doctors wins Best Health and Wellbeing app in Spain 2018. The Awards, organised by PickASO and TheTool.
