Job Description

Responsive recruiter Benefits:

• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Health insurance

Join our Call Center team at Goldfish Swim School! Full time and part time positions available!

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events!

We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

• Bonus structure based on performance
• Paid Time Off
• Earned Sick Time
• Paid Holidays
• Health Insurance (eligible on the 1st of the month after 30 days of employment)
• 401k with match (must be at least 21 years old and worked for the company for 12 months)
• Child/Sibling Lesson Discounts
• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities

Requirements:

• Customer services skills are a must
• Prior sales experience required
• Must be comfortable with computers and many platforms
• Must be able to work and thrive in a fast paced environment
• Excellent interpersonal communication and organizational skills
• Must pass background examinations (included with training)

Job Position Sales Call Center Representative Reports To Call Center Manager FLSA Status Non-Exempt Provide quality customer service and sales to anyone who calls, texts or emails! Performs other tasks related to swimmer's and family's experiences as necessary.
Education/Experience High school diploma or GED is required. Bachelor’s degree preferred. Two or more years previous customer service, sales and/or administrative office experience preferred. High level computer skills required using Word, Excel and other software systems. Certificates and Licenses Lifeguard, CPR/AED and First Aid certification required and will be provided during training. Work Environment While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.
Compensation: $17.50 - $19.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life’s accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.